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Aircall Reviews

4.6 Rating 539 Reviews
95 %
of reviewers recommend Aircall
Company Reviews Questions Metrics
4.6
Based on 539 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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Customer Service

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How quickly does Aircall resolve customer queries?
Helpful Report
(3 years ago)
Greater than 64% of reviewers feedback is Aircall resolves customer queries within an hour.
Helpful Report
(3 years ago)
A

Customer Service - Good

94.44%
Industry Average
“ Good great service ”
- Albert Zibak
“ Works pretty well, although has several areas for improvement. Would like to be able receive calls while I'm on the line, so I can see who is calling me while I'm on pitches. Also need to utilize texting, but overall, the service is pretty good. Also the beta version is much better than the old version. ”
- Sam Daniels
“ Being able to see all the information related to a single call from any desired moment to help improve your teams overall service is crucial. ”
- Anonymous
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