Airconditioning Online Reviews

Name: Airconditioning Online
Rating: 4.47

4.5 Rating 403 Reviews

87 %

of reviewers recommend Airconditioning Online

4.5

Based on 403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Airconditioning Online 5 star review on 17th March 2023

Constantin

Anonymous

Anonymous // 01/01/2019

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“they were great and delivered within time period thank you, all staff were courteous and efficient”

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Posted 3 years ago

“I did a review when I got it months ago. A repeat email such as this makes me suspicious. Has your system been compromised? Are my payment details etc safe? . I am less likely to purchase rom this business in the future. Well done on your IT shooting you in the foot”

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Posted 3 years ago

“Website failed to process transactions (had to email to follow up for receipt) and took over a week to send item out for shipping.”

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Posted 3 years ago

“Products are great value.”

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Posted 3 years ago

“Organising a quote and agreeing on a price was easily done using the online portal. After a few communication problems, my new unit was duly delivered and installed. The service was both efficient and friendly. I would have little hesitation recommending this company.”

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Posted 3 years ago

“My Air conditioners 2 of them were ordered online. One week later after 2 emails I had to chase it up.This is not good business when product has been paid for It was 10 days when I recieved the goods. Not a day earlier and it was urgent.”

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Posted 3 years ago

Dear Anita, As per our terms and conditions delivery can be between 1 to 10 working days. You have received your system a few days before the 10 working days. Have a good day. Kind Regards

Posted 3 years ago

“Whole install went like clockwork. No problems, and a pleasant crew. Thoroughly recommend.”

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Posted 3 years ago

“Purchasing from AO was easy, after contacting them they recommended a brand and model with a great price. I purchased two units which was delivered to Tasmania in a timely manner, thank you”

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Posted 3 years ago

“We purchased 2 separate systems from Airconditioning Online and both installations were completed with professional workmanship. The equipment pricing was competitive and installation quotes were fair and reasonable. We are very happy with both systems.”

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Posted 3 years ago

“these people are really wonderful you cound't find anybody better Thank you”

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Posted 3 years ago

“I received an extraordinary amount of assistance from the staff at Airconditioning Online. They had all the items I required at the best prices. And their delivery service, to me in a rural area, was faultless. Very happy.”

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Posted 3 years ago

“Outstanding customer service, kept us informed all the way through until despatch. Great supplier.”

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Posted 3 years ago

“Made contact via Web pages. No response. Finally rang, booked appointment...service man didn't turn up and didn't ring. This happened twice. Finally someone came. I had to pay a service call. Couldn't give me satisfactory answer as to my problems. Quote for 3 replacement units (Toshiba). Found another local company....very responsive...Purchased Panasonic at similar cost. I effectively paid Air-conditioning Online to give me a quote”

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Posted 3 years ago

“Excellent price and excellent service with the installation.”

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Posted 3 years ago

“Competitive pricing, fast delivery and installation service. Very happy customer.”

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Posted 3 years ago

“Amazing service, fast turn-around, excellent pricing, super responsive, and a stellar company to deal with. Thanks Airconditioning Online! Super job and a very happy customer. :)”

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Posted 3 years ago

“So to deal with you and quick”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“This is an honest and reliable company. Prices were great.”

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Posted 3 years ago

Airconditioning Online is rated 4.5 based on 403 reviews