Airwallex Reviews

Name: Airwallex
Address: Level 7, 15, William Street,, Melbourne
Rating: 4.77

4.8 Rating 142 Reviews

94 %

of reviewers recommend Airwallex

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Phone:

13 32 99

Email:

joe.romeo@airwallex.com

Location:

Level 7, 15, William Street,
Melbourne
3000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was initially a little difficult to get the ball rolling. We were asked to supply details when creating an account (which is totally reasonable). However, we are a brand new business and do not have a traditional bank account, and are opening up one of our first accounts with you directly. This made supplying additional documents to create an account with you more difficult, as things like bills and invoices were unavailable because we don't have a bank yet! Airwallex may want to consider the kinds of documents that they require for verification purposes for new businesses who are opening their first account with them, rather than another bank or financial institution. Once we got set up, Jayd took us through the platform and was very helpful and informative. He took us through the user interface, explained the different concepts, answered our questions, and got us going in no time. Thanks Jayd!”

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Posted 3 years ago

“Emily did a great demo and answered all my start-up queries. What a great, cost effective solution, Airwallex has created for Australian businesses.”

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Posted 3 years ago

“Jayd is very professional and very knowledgeable person. He explained me each and every feature of airwallex. I was very impressed with his patience as he was guiding me and I was doing it. Again Kudos to Jayd for helping us out in setting up the account and explaining us.”

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Posted 3 years ago

“An informative and simple onboarding experience. Look forward to doing business with this platform.”

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Posted 3 years ago

“Its great that you can easily contact your sales rep with questions”

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Posted 3 years ago

“Jayd was great with onboarding me, kept me in the loop with the roadmap for Airwallex and what I need to do to get started.”

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Posted 3 years ago

“Great customer service & onboarding.”

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Posted 3 years ago

“good follow up”

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Posted 3 years ago

“excellent support. very good customer service.”

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Posted 3 years ago

“Just joined Airwallex, and was taken through an onboarding call. Jayd was fantastic and answered all my questions. The process of getting onboard with Airwallex was very smooth and support is great.”

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Posted 3 years ago

“We have had an amazing experience so far with Airwallex. They have got an amazing product, both Kish & Matt are wonderful to deal with!”

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Posted 3 years ago

“10/10 customer service ad a really useful platform”

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Posted 3 years ago

“We use Airwallex extensively at CAASie.co. Super happy with the overall service and product. We found these guys almost by accident, and have been customers ever since. Airwallex has helped us save both time and money making payments to nearly anyone. Cannot recommend more highly.”

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Posted 3 years ago

“I had the pleasure of meeting Lindsey, she was fantastic with running me through the Airwallex platform and answering any questions I had regarding the service. I am extremely excited to be working with Airwallex, and look forward to taking full advantage of the services available and those that are yet to come.”

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Posted 3 years ago

“Fantastic experience with Lindsey Walsh. So quickly to respond and extremely helpful. Thank you!”

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Posted 3 years ago

“My interactions with Lena my account manager have been very very satisfactory since I opened my account earlier this year. The Airwallex team are quick to respond to any questions I have and they were also helpful during the setup of my account.”

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Posted 3 years ago

“Airwallex offers exactly what they say. And even better, exceptional service. If you’re doing busines globally, make sure to look into this to manage multiple currencies at such conpetitive rates!”

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Posted 3 years ago

“Super easy to use and quick to set up. We will be using this as our main account!”

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Posted 3 years ago

“Such a great UX, love this product. Airwallex is a critical partner to us as we scale our business globally.”

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Posted 3 years ago

“My experience with Airwallex has been almost through Anna Ersezer. So i suppose this is a review of her. I've found her to be OUTSTANDING. She is above all helpful, but that is made especially good because she is knowledgable. She is also an excellent communicator, has excellent follow-up and is very tuned in to the specific needs I've had. All in all i think she is a remarkable operator.”

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Posted 3 years ago

Airwallex is rated 4.8 based on 142 reviews