AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had purchased a puma running shoe And the box delivered is almost completely destroyed Thenks to god for saving that shoe Never experienced such worst delivery in my shopping experience”

Helpful Report

Posted 2 years ago

“Worst services worst delivery service 3 saal se shoping kar raha hu AJIO se bahot afsos ke sath likhna pad raha hai Ghatiya service hai bahot jaldi logo ko pata chal jayega or log shopping karna band kar denge”

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Posted 2 years ago

“Worst return and refund. They are playing with the customers. Never place a prepaid order. They will never return/ exchange and you will never get your money back. I have returned my product through self shipment Its been 1 month no refund I got. They are cheating customer service department will create tickets only not providing any solution.”

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Posted 2 years ago

“There should be a zero or negative star review. Too bad I didn't check this page before I ordered on ur site. Really experienced first hand how shitty your service is. My order was not delivered to me or at my house at all. Nobody called me also. When I called to raise a complaint, the delivery agent was hopeless. First of all he can only speak Hindi. I am shocked that the show off richest guy in India would spend so little on training their customer care. You should be banned from delivering in south Indian locations. Second there is no policy in place to handle issues with delivery . This much is apparent from how the delivery agent spoke. I asked him repeatedly for what kind of resolution will be provided. No answer from him. I wanted to know if the order will be cancelled and i will be refunded or if they somehow track the order and re-deliver it. They said resolution will be provided by 4th June. But judging the reviews on page it and the customer agents response it is clear I have been looted. The owners have constructed Antillia clearly by stomping on the lower folk .”

Helpful Report

Posted 2 years ago

“Worst service, they won't provide delivery agent number while delivering product, if unfortunately we didn't pick his call we can't call back and that attempt is gone”

Helpful Report

Posted 2 years ago

“Don't try to buy any product on AJIO, they sell very cheap products for higher price. the price tag shows 10 times more than the actual price and they will offer us 70% discount. If you try to return the product they wont pickup and simply close our return requests.”

Helpful Report

Posted 2 years ago

“I ordered stilettoes, but they gave me 2 different pair of heels and also the quality of product is so cheap. I recommend not to buy product on sale from ajio..bcz the photos look good but the actual product is cheap”

Helpful Report

Posted 2 years ago

“AJIO IS THE MOST HOPELESS ONLINE PORTAL FOR BUYING GOODS.. THEIR CUSTOMER SERVICE IS HOPLESSLY UNSATISFACTORY. SUGGEST PPL NOT TO BUY FROM AJIO AS THEY ARE LOOTING PEOPLE OF THEIR MONEY AND NOT DELIVERING THE GOODS.”

Helpful Report

Posted 2 years ago

“After placing order they will not provide returns”

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Posted 2 years ago

“I got a pair of shoes from Ajio whose warranty was of 3 months but the shoes worn out in the first month itself. Called up customer care and dropped numerous mails to which they have no reply. The only reply is that we need more time.”

Helpful Report

Posted 2 years ago

“It's a fake company who delivers wrong Item and never repay back on such delivery. There customer care service is worset in e commerce platform who just give false information. I ordered one product which on delivery was just bag full of garbage. They never refunded my amount even after a long follow up.”

Helpful Report

Posted 2 years ago

“Very worst service product is so different from the order picture Very very worst service and a-lot of issues and the products which we wanted to return is not accepting by Ajio I request not to purchase any product here”

Helpful Report

Posted 2 years ago

“Completely FRAUD FRAUD FRAUD FRAUD company. I suggest to never shopping with Ajio . They are doing fraud with customers . I have purchased a shoes and they send me wring and used product. I have called them almost 50 times, email them 30 times but they are not giving me any resolution. Worst company had seen in my life. Not to go with AJIOlife fraud company”

Helpful Report

Posted 2 years ago

“2 times I have faced the problem about the to much late delivery of the products .Too much worst experience. I ll never ever ordered again from the site.”

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Posted 2 years ago

“They are the perfect examples of Aholes .. What can I say .. They looted my money and I can't do shit !. Had bad experience with the AJIO app . Always do cash on delivery and rake picture of the person come to take the return product .”

Helpful Report

Posted 2 years ago

“Recently I have ordered few clothes from Ajio, I felt the quality of clothes are not very good as per the prices. Prices are too high comparatively to clothes.”

Helpful Report

Posted 2 years ago

“I am from U.S.A. ordered few clothes through my Ajio app to my parents address who are in Hyderabad, India. I made payment through credit card on April 26th. Firstly they took almost 15 days to delivery all the items. I received a jeans which is not at all wearable, a worst quality not related to the picture on April 30, 2022. Immediately I requested for a return on 31st April . Then it showed me item will be collected on May 9th. But return pickup not happened till 9th so I raised a complaint then I got a mail saying your issue will be solved before 16 th May. But on 15th they simply closed my return request without calling me. As I was not in the country, I was not able to call them. I again dropped a mail regarding why my package not collected. Again I got mail saying your complaint will be solved within 48 hours. I got a mail the next day that you cannot return the product as the return time expired asked me to go through the return policy. This way Ajio cheating the people by giving worst service. The other item I requested for return was a white T shirt as I don't like the quality of the product. It was supposed to collect for return on May 12th but I received a mail that they cannot collect it from the delivered address we need to send it through courier to the wear house. When my person called call center they rescheduled to May 21st to different address as they said they are unable to pick up it from the delivered address. Don't know whether they will collect it or not. This was the worst experience I faced with Ajio. I wasted my money aswell time by ordering in Ajio. Please do not order on Ajio. I ordered in Myntra at the same time when I ordered in Ajio. Really Myntra gave me a better better service in returning and also delivering the packages.”

Helpful Report

Posted 2 years ago

“I had returned one order and there was no refund. Not a trusted website. I had mailed and calls to their customer services number, but no response. PFA for the proof that its been over a month and still no refund has been done.”

Helpful Report

Posted 2 years ago

“Your site is among the worst one i have ever come across you always send products without price tags then you reject products for return. You are selling fake products to people in the name of luxury without price tags and who are you to reject the returns when it is your fault this was the last one i have ever bought anything from ajio and would suggest everyone not to buy anything from this fake site who are robbing the customers wasting their time and just filling their own pockets”

Helpful Report

Posted 2 years ago

“AJIO is scam”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.3 based on 1,635 reviews