AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 16th November 2024

Prem Pashte

AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

584

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I returned crocs flip flops due to size issue. After my numerous email to customer care and grievance cell and twitter they didn’t refund my money back. I updated my bank details ten times and even sent them screenshot of updation but never got my money back”

Helpful Report

Posted 2 years ago

“Order I’d FL0324664460 Sir Where is my product Puma shoes.it’s your moral duties Again again I say i don’t have my product and refund request to team plz resolve my problem . it's too much time Thank you”

AJIO.com 1 star review on 13th August 2022

Helpful Report

Posted 2 years ago

“Dear Sir I have earlier purchased the jeans but its colour faded in two washes. Since i have already many jeans of same company but their has not been any such problem. I think you have sent me copy /duplicate product. This is clear cheeting on your behalf. You are requested to do the needful.”

Helpful Report

Posted 2 years ago

“Cheap quality. Torn product received. Not waterproof as advertised.”

AJIO.com 1 star review on 12th August 2022

Helpful Report

Posted 2 years ago

“Worst site. I ordered a pair of shoes for my son at banglore. The product was not fit, so I requested for return.Meanwhile my son went to abroad and left the product with security guard for return. First they told that our system doesn't show that item is delivered so we can't return it. Now they say that you send photo of invoice, product and tag. Since my son is not there how can I send it. I simply requested them to check the product and once you are satisfied, credit the amount. It was my first order with Ajio and it became a nightmare. Customer care people are also very rude and inoperative. Never use this site. Very painful”

Helpful Report

Posted 2 years ago

“@AJIOLife Big Brand, Big Sale, Big name... This is how you advertise... But when it comes to customer care.. I guess I have encountered the most pathetic experience with @AJIOLife My amount got deducted twice without order conversation poping up with the information "if your amount is deducted it will be credited back within 48 hrs of time" Now what, yes its a ask and the answer is torture to the customer... AND no support from the customer care team..they don't have ticket system, no one response on the mail... customer care agents doesn't know anything. I am just calling it out here as I don't see any response over mail or the call with customer care agent.”

Helpful Report

Posted 2 years ago

“Simply fooling the customers.... bought an Indian wear....was of bad quality an delivered without tags...As a customer the delivery person doesn't allow to open and check the package while receiving.. Later when I wanted to return the drese bcoz of the poor material...And then A list of excuses...No reply to mails ...no customer contact... Finally I have to bear the cost of that poor product... But one thingfor sure... it's been a year now .. haven't ordered anything from Ajio...Coz they don't value their customers... earlier i use to shop frequently...”

Helpful Report

Posted 2 years ago

“I have never had a worst experience from any of the sites.I have ordered almost 6500 Rupees and none of the products are worthy...I have received damaged products and also the products received and not the actual one I have booked..Too much costly in Ajio and none of the products have quality.I never want to be purchase ever again from Ajio.I won't recommend Ajio personally.I hate Ajio.”

Helpful Report

Posted 2 years ago

“i ordered some products but i didnt got one product . its showing delivered status i already raised a complaint bt they telling that all products delivered and closing the issue. wat a cheating to the customers.”

AJIO.com 1 star review on 9th August 2022

Helpful Report

Posted 2 years ago

“Very bad services.... No timely delivery..... Irresponsible and untrained delivery executives... No resolutions from customer services end...... Please think hundred times before shopping from Ajio otherwise you will regret.”

Helpful Report

Posted 2 years ago

“Ajio blocked my account and not refunding my Ajio credits. Very pathetic App and service. They don't resolve issue. Don't keep ur money in Ajio violet, not safe.”

Helpful Report

Posted 2 years ago

“Worst site they will not refund your money back. You will get tired of asking them again and again n they will say it we will provide you with resolution. But they will eat your money.”

AJIO.com 1 star review on 8th August 2022

Helpful Report

Posted 2 years ago

“Very bad Service. I have ordered kids pants its been month. I dint received product but status is showing its delivery. My fault was its a prepaid order. Till now no response from Customer support. My suggestion is don't place prepayment orders. Customer support is degusting .”

Helpful Report

Posted 2 years ago

“I ordered three garments on 26th July..The most expensive one was delivered promptly, the other two were falsely reported as returned with payment denied and not at home to receive it respectively. Then 11 days later a totally different product was delivered and the delivery guy took COD and advised me to try your return policy. I did and am waiting to see when that will happen. Totally disillusioned by this service and app. I will not accept the third outfit or pay for it. I do not intend to ever order from Ajio again.”

Helpful Report

Posted 2 years ago

“Third class costume services in ajio I have applied for refund in 30 July till now I haven't received”

Helpful Report

Posted 2 years ago

“Worst experience ever. Return is still not accepted and refund not intitiated. Exchange has been asked for amount again. Please prefer myntra. Ajio is a pathetic site. I will never recommend.”

Helpful Report

Posted 2 years ago

“wrong product with the original tag delivered hw can u send size xxl dress instead of of size S dhoti & crop top ordered...ur team is educated enough I guess or ur forcing ur unsellable item on us.The product doesn't matches with what I ordered also same another order issue ordered a leather jacket received a different one and return pick up not happening Pathetic return & customer service”

AJIO.com 1 star review on 4th August 2022

Helpful Report

Posted 2 years ago

“Best shopping app ever No complaints ✌️”

Helpful Report

Posted 2 years ago

“For the return pick up, it took more 1month, that too after repeated follow up, I trustet Ajio that they will give best customer service, but that's not true.. Had bad experience...”

Helpful Report

Posted 2 years ago

“Ordered a track suit. Was oversized. Order delivered on july 16th until aug 1st order status still in shopping status. Its been more than 2 weeks, not able to reach customer care neither return option enabled. One of the worst platform for shopping. Highly dissatisfied. I am going to del the app in the phone n don’t recommend anyone to do online shopping here. Its total fake. Now i will hv to keep the oversized track suit n its a loss.”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.3 based on 1,635 reviews