AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,855 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 19th April 2025

Varsha

AJIO.com 1 star review on 18th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ajio Online Shopping customer care number/9692993287Ajio Online Shopping customer care number/9692993287”

Helpful Report

Posted 2 years ago

“I very dissatisfied with the delivery services from by courier partner express bee..every time the product is delivered the guys ask for otp code..bt thing is we don't receive otp code on time and that courier guy keeps on asking the code..which is very irritating...other e commerce company doesn't follow this process..they simply delivered the product.. Due to this otp process i am discontinuing shopping form ajio app..”

Helpful Report

Posted 2 years ago

“Ajio customer service number 7978,4982,37,,//@all inquiry support helpline number 7978,4982,37,,”

Helpful Report

Posted 2 years ago

“Costomer Care 8926=41173 partners can lodge complaint thru their app after completion of ride. For whatever complaint raised by the partner, Ola has standard & set replies which will be displayed on the screen. Partner will have to click on “unsatisfied by the given answer “ and generate a OTP to speak to the call centre executive. OTP and the number to be dialled will be displayed. Partner has to call on that number only. Thanks.30303013”

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Posted 2 years ago

“Ajio customer support 82525-63594 247 available any problem just call me”

Helpful Report

Posted 2 years ago

“First of all recieved wrong product..then tried to resolved by reaching customer care service..the response was given in such delayed manner that due expected time frame it crossed the exchange or return time period poor service provided”

Helpful Report

Posted 2 years ago

“Ajio customer support 82525-63594 247 available any problem just call me”

Helpful Report

Posted 2 years ago

“I had purchased a puma running shoe And the box delivered is almost completely destroyed Thenks to god for saving that shoe Never experienced such worst delivery in my shopping experience”

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Posted 2 years ago

“Recently I have ordered few clothes from Ajio, I felt the quality of clothes are not very good as per the prices. Prices are too high comparatively to clothes.”

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Posted 2 years ago

“I have been trying to return a pair of shoes for the last 10 days. They sent me a totally different pattern. I have sent them all the details, in spite of that, they say that they are going to investigate further. The site was good before lockdown... now it is avoidable.”

Helpful Report

Posted 3 years ago

“Hi, I am great with the price they offer however the delivery is way too late. I have ordered a blazer which was smaller than I expected hence I placed a exchange request on 10 Dec, pickup was scheduled by 22 dec however it didn't reach me yet & there is no update available! It has happened to me twice with ajio & never with any other websites. Please try to work on it & update me on my order!”

Helpful Report

Posted 3 years ago

“I have purchased items before and they were ok but recently I ordered a printed gown it was of cheap cotton material and not worth 549 (after discount the original price was 2199!) I wudn't pay more than 250 for this product! Really disappointed in Ajio this time. Wanted to write the product review on their site but there is no mention of reviews!”

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Posted 3 years ago

“I have returned my product bt still not got my refund in ajio wallet bt in detail they have mentioned that doorstep refund in ajio wallet. I tried so many times talk to CC number bt they r busy sent emails so many times bt didn't get a single reply its more than 2 days bt didn't get my refund”

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Posted 3 years ago

“Very bad customer service 😡”

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Posted 3 years ago

“Ajio must allow reviews on their e-commerce site.”

Helpful Report

Posted 3 years ago

“Bad quality product... Even the magnets are not removed from the clothes...”

Helpful Report

Posted 3 years ago

“I’m not happy with the quality of the product”

Helpful Report

Posted 3 years ago

“I havent received my refund yet. Very bad service”

Helpful Report

Posted 3 years ago

“It's the worst customer service,,, twice I did receive refund for the return,,, am fed to fallow up,,, calling the customer care takes 30 mun of waiting,,, no response to mails. Products also not of good quality Quitting to shop in Ajio”

Helpful Report

Posted 4 years ago

“Web site is not user friendly, at check out time many items will not be available,, lot terms n conditions on offer. Two times my refund is not been done,, they are asking me to attach bank transaction details to get back... Am fed up to fallow,,, customer care takes 20 to 30 mins of waiting time. Quitting Ajio,,,”

Helpful Report

Posted 4 years ago

AJIO.com is rated 1.2 based on 1,855 reviews