AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,634 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.3

Based on 1,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

583

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly, the image and the description on ajio showed pallazo pants whereas these are kurti pants or leggings. Secondly, my items were returnable. As mentioned in my previous mails and the proof and images shared, nowhere in the terms and conditions of the product or the coupon I availed does it say that I cannot return these items. Thirdly my products came without tags which might as well mean that they are used products. Fourthly nobody is coming to pick up the items for exchange and I am assuming that even exchange for the size has been halted for me for some reason. So I conclusion, I have products which don't fit me but I can't exchange them. I have products which I don't like but I can't return them and I have products which are absolutely different from what is promised but I still can't return them. I have wasted my money on this website. I cannot reach any customer care regarding any of these issues. I was an avid ajio user but now this platform feels like a fraud and I am never going to buy from here and I will make sure to spread the word so that others don't fall for this scam.”

Helpful Report

Posted 1 month ago

“Ajio doing a big SCAM!!! They are going a non return coupon with no alert message for customers. There is no specific alert popup for this product not eligible for return. And I try to exchange the product atleast but it's showing all the size is not available for this location. But I can order that same dress for my location. What the cheapest thing this is!! Never ever going to use this AJIO here after.”

Helpful Report

Posted 1 month ago

“Dear team This is Nitin Belagali order a product from Ajio placed order on 5th September Tracking ID 13670423886095 Order ID FN5538505683 why it is taking so long to delivery Such a worst service it's been 11 days and the product is not yet delivered because of your team mistake why should we wait for our product this is real a worst service when we can't get a product on time then why should we choose Ajio this such a worst service it is prepaid order still not yet delivered Xpressbe is such worst delivery partner useless service provider the trust which we had on a Ajio is really loosing if I won't get delivery by tomorrow I will cancel the product..... At any cost I want the product by tomorrow”

Helpful Report

Posted 1 month ago

“Worst app my ajio wallet money not working. Should be ban”

Helpful Report

Posted 1 month ago

“Ordered a frock for my daughter. It is not wht was shown in photo, now m trying to return but there is no response from them. They are just delaying pick up from last two weeks. Worst online buying Worst 👎👎👎👎👎”

Helpful Report

Posted 1 month ago

“Do not order anything from ajio they have the worst delivery service, my order was delayed for 2 weeks and when I was out for delivery the agent didn't even call me and marked it as delivered attempted later they refused Home delivery and it was returned to the seller”

Helpful Report

Posted 2 months ago

Helpful Report

Posted 2 months ago

“Cheap site not fullfill promise Company motive only profit and money and only money Very disappointed experience”

Helpful Report

Posted 2 months ago

“Worst site ever to shop They never deliver product on time There delivery partner reschedule order delivery without our permission Customer satisfaction level zero Pls dont order ftom such sites For our products we hv to call 10 times”

Helpful Report

Posted 2 months ago

“Very bad service,it's one month I didn't get my delivery”

Helpful Report

Posted 2 months ago

“Delivered use product and before 15 day ago return the product but till the time product not picking Totally inconvenience I never shop again”

Helpful Report

Posted 2 months ago

“The customer care needs an overhaul. They are scamming customers. Product is in Bombay and to be delivered in Bombay but now it will be cancelled. What a waste of time and money.”

Helpful Report

Posted 2 months ago

“I ordered clinique superdefence sunscreen of Rs 2282 and got a wrong product of Rs699 and i raised a complaint to customer care and they kept on telling me to wait but never resolved my issue. they gave sept 10 date n now they r saying 17 sept we will resolve the issue. if anyone reading this resides in a big apt please post there so that they will saved from financial loss and will stop buying from FFRAUD AJIO”

Helpful Report

Posted 2 months ago

“They send you 100% fake products”

AJIO.com 1 star review on 11th September 2024

Helpful Report

Posted 2 months ago

“recently had a very bad experience. Orderer 2 kurti sets, packet mentioned 2 but contained only 1 kurti set and app updated as delivered both sets.this happened consecutively twice. Then on next order received a wrong item, totally wrong item, instead of a kurti set, received a used, without tag dirty t shirt.disappointed.”

Helpful Report

Posted 2 months ago

“Very bad experience on *no return product is also non exchangeable* it's not good way to make market.”

Helpful Report

Posted 2 months ago

“A friend gifted a coupon to me a month back and it didn't work, customer service is unable to help! Money was wasted, and it was an embarrassing experience for my friend. Multiple attempts /calls and emails were wasted with Ajio customer service. I have been a regular purchaser from Ajio and to experience this disappointing situation is beyond words.”

Helpful Report

Posted 2 months ago

“Very bad experience, received a wrong product during festives and received a false mail stating refund will be initiated within 48 hours if we don't call and enquire they don't even bother to care about customer. Please don't shop On ajio🙏”

Helpful Report

Posted 2 months ago

“Never purchase from Ajio . They ask U to use a coupon then your product becomes un returnable ,without telling U before. They are cheaters”

Helpful Report

Posted 2 months ago

“Worst app to shop after buying returns doesn't won even customer care does not help never ever will order form ajio very bad experience .”

Helpful Report

Posted 2 months ago

AJIO.com is rated 1.3 based on 1,634 reviews