AJIO.com Reviews

Name: AJIO.com
Rating: 1.25

1.3 Rating 1,635 Reviews

4 %

of reviewers recommend AJIO.com

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Metrics

1.3

Based on 1,635 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 9th November 2024

Aishwarya Burman

AJIO.com 1 star review on 6th November 2024

Akshay

583

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheter are there and performances of website is so bad, customer care also a very bad experience.. I order one shoe 1st they delivered wrong product and if I am going to search the option to replace i got the message the product is not delivered.. This type of website should be banned in India...pleas le don't buy any products from here”

AJIO.com 1 star review on 10th November 2022

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Posted 2 years ago

“Ordered for 5 kurta and received only 4.. complaint given but negative response..”

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Posted 2 years ago

“Its toooooooo bad thier return policy is tortoutures .they intentionally made this policy toooo complicated to sell their product.”

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Posted 2 years ago

“Shittiest customer service. I ordered a belt from Ajio Luxury. The tracking didn't work for 15 days, and after multiples call no updated was given to me. Then automatically, one day they send a mail saying your product cannot be delivered, we will refund you your amount. And after initiating the refund, it has been more than 10 days, and I haven't received my money back yet. Their policy tells that the money for accessories like best and etc. will be refunded in 10 business days. The customer service makes fake promises about connecting you to a supervisor and all but do nothing of this sort at all. DO NOT BUY FROM AJIO LUXURY. IT IS A WASTE OF YOUR MONEY, TIME AND EFFORTS.”

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Posted 2 years ago

“Return not good one month is over but not refund still date.very bad experience in this”

AJIO.com 1 star review on 7th November 2022

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Posted 2 years ago

“COM00047379745 I did not receive the delivery of two of my dresses but in app it was updated mentioning that the dress is delivered. Im not getting any response from the team. It was told that the issue will be resolved by 8th Nov but now received mail saying that the issue will be resolved before 14th Nov. What kind of action the team is taking. Either deliver the dress or process the refund. This is bad.”

Helpful Report

Posted 2 years ago

“I placed an order on AJIO, on 25th Oct and still not able to get my order. There is no follow up from Ajio side. They sent an order confirmation message on 25th October and a delivery message on 29th October with delivery agent contact number and same day, got a message that delivery failed. calling on given number and delivery agent is not answering calls. My order number FN7521307695. Since there is no follow from AJIO, kindly advise me can we expect this order to be delivered or not.”

Helpful Report

Posted 2 years ago

“one of the worst experience i have ever had in online shopping. i had to bear a loss of 4k as Ajio didn't refund my money after returning product”

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Posted 2 years ago

“Low quality products, Pasting open in just 5 minutes after wearing.”

AJIO.com 1 star review on 3rd November 2022

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Posted 2 years ago

“Even half rate is more..Ajio has cheated me..on sep 22nd i have raised the return request till now they keep on telling stories ..this is 3rd time I am facing this issue..Very hopeless service”

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Posted 2 years ago

“Ajio is fraud. Delivers used products and even refrains from returning and refunding the product. The customer care is the best part , they don't even take interest in solving the problems which were deliberately caused by their own company.The customer care is same like ajio not interested after delivering the used product.Ajio does not know how to conduct business.I would like to meet the owner of this unique careless Fraud company”

Helpful Report

Posted 2 years ago

“Useless customer care services... They take money immediately but when it comes to refund they do refund ..... Customer Service Team is good for nothing”

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Posted 2 years ago

“If my order is returned in time i will seu you and go to consumer . I review will stop thousand of order never mess with social media customer”

AJIO.com 1 star review on 27th October 2022

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Posted 2 years ago

“Very bad and Very worst service plz I suggest don't buy and order from this websit 1st time in this diwali I order one kurta from this sit Order date given 22.10.2022 after two day date has been charged into 25th oct on 24th I called at customer care service person promised me order will deliver on 25th at 6.00 evening but today is 26th still I am not getting again I spoke to customer care that lady told me now it's deliver on 28th Oct mean my all festive has gone then I get my order .it's use less coz I order that for festive”

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Posted 2 years ago

“Very worst service..since 19th October system is displaying out of order status and still I am waiting.They not provide you delivery boy no. so you can't contact him.Every day customer care of ajio by EOD you will get the product but nothing happens any day. The customer care no. of express bee is given but you will unable to connect with him.So I am going to consumer forum .So guys never ever go with this e-commerce site myntra is much better than this.”

Helpful Report

Posted 2 years ago

“Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,”

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Posted 2 years ago

“Would had given -5 stars. There tweeter handle is full of complaints. Even I am the victim of @ajiolife. The 'most horrible online buying platform they should shut down as people are literally using abusive words on there handle.”

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Posted 2 years ago

“Delivery is terrible. I ordered clothes for Diwali. Turns out i am not going to get it. Worst. Can i give 0 stars”

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Posted 2 years ago

“Worst ever exp. Waste of money and time. Worst customer care. Worst delivery. Tajes a week more than expected delivery.”

Helpful Report

Posted 2 years ago

“Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call Ajiolife support team refund process,,O7OO.I8I8.O22,,call”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.3 based on 1,635 reviews