AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,745 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,745 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 17th January 2025

Sanoopkurungodan

AJIO.com 1 star review on 16th January 2025

Nagesh

Rishabh Chopra

AJIO.com 1 star review on 15th January 2025

Samir Khan

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was cancelled by the company itself stating delivery issues! Refund was initiated by their end in December 2023 and haven’t received the same ! When we contacted AJIO customer service , they are literally asking us to send them bank statement to prove that we dint receive the refund !”

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Posted 1 year ago

“Worst customer service. Cant return the product due to size issues and I have been following up since two months. Horrible management and terrible service. God dave your company. Its a shame you people are not able to manage a single return. Very incapable and very unprofessional. Better shut yoir company.”

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Posted 1 year ago

“Looting shop, making fool by showing fake advertising, don't have products, of you pay in advance, consider your money lost”

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Posted 1 year ago

“Ajio is the best company to provide good quality of products.”

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Posted 1 year ago

“Taka MaLL Loan C U S T O M E R Care Number7008172090Taka MaLL Loan C U S T O M E R Care Number7008172090”

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Posted 1 year ago

“I have ordered a product from Clothzy brand but received it from different brand, product quality is really bad and worst part is return option is diabled. When I contacted support to return the product, delivery guy denied to accept the return as ordered and received product is of different brands. Raised aconcern multiple times to support but is of no use. Decided not to order from Ajio. Its just spending time to receive wrong product which can't be delivered”

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Posted 1 year ago

“I have ordered 3 items at a time , out of which they sent me 2 item in one packed ,I shared my OTP for the product as it was same for both the items , but unfortunately when I opened my packet I got only one product, ..they cheated me.took my money ..I never got back my money refunded neither the product..Inspite of calling customer care multiple time..it's a fraud company ...”

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Posted 1 year ago

“7̆̈0̆̈0̆̈8̆̈1̆̈7̆̈2̆̈0̆̈9̆̈0̆̈🖍️❀7008172090❀Tᴀᴋᴀ Mᴀʟʟ ʟᴏᴀɴ Cᴜsᴛᴏᴍᴇʀ Cᴀʀᴇ Hᴇʟᴘʟɪɴᴇ Nᴜᴍʙᴇʀ//8653694404//Calling you//7008172090//7̆̈0̆̈0̆̈8̆̈1̆̈7̆̈2̆̈0̆̈9̆̈0̆̈”

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Posted 1 year ago

“I am a reguler customer of ajio. Today I had a very bad experience from your side. I called the customer care executive today to know about my return request. In between the call she is cut the call. Again I called one more that time one another lady picked the call her service was very bad. She is not solved my issue. Actually I called for return my product. I already given a return request on the product but few days back its automatically cancelled. Again I done a return, and that also automatically cancelled. That's why I called these teams. Now I am leaving from the city. My loss is almost 1000 rs . Very bad service. Never going to choose ajio in future”

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Posted 1 year ago

“Customer care service is worst. Always fake promise and hope at the time of return.”

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Posted 1 year ago

“Nice 👍 excellent”

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Posted 1 year ago

“I had very bad experience 2 time I deleted Ajio app , they cheated customer for selling their product, they dint gave tag on product and when we need to change they refused take back , this cheating ,don’t buy from Ajio shoetopia brand , making ppl fool”

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Posted 1 year ago

“I would like to warn customers for this Scam that I feel Ajio is doing as a genuine mistake can happen once but this is to warn with all possible data and proof I have. I had ordered a heels, size was small I selected exchange., with no notifications my heels didnt come, so I checked on app showed delayed exchange, suddenely few days later showed refund initiated. After multiple calls I come to know that they changed from their end as exchange was defected, Now in the whole thing they put refund initiated so there is no return option and when asked for it they said day of returned passed... When I told whole thing I was well in days but ajio changed and i have screenshots of same, they told me to email, In email also they mailed day of return passed, and after multiple calls now I keep getting new dates by when ajio will reply to me. It is sheer harrassment, waste of time and money. Size does not fit, product lying untouched and my money not returned. And this is not only once this is the second time it happened and I have all trail mails, complaints and pics of same... Did not expect this from Ajio....”

Helpful Report

Posted 1 year ago

“Fraud company. They robbed my money: delivered empty packet but saying that packed properly from warehouse. When asked for evidences (cctv) they are giving lame excuses. Never buy anything from this robbers.”

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Posted 1 year ago

“Worst shopping experience, it's a scam infact.”

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Posted 1 year ago

“Order 2 frocks for my niece 6yrs And one heel Heel quality is good but not as comfortable as it shows in pictures and heel is lill bigger then mentioned One frock got delivered with worst quality to mrp of 2250 thoug got it in off for Rs.850 But still it is not even worth rs400 quality is very cheap and all the thread coming out Very much disappointed”

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Posted 1 year ago

“Worst shipping service, they takes 10-15 days to deliver product to the customer. nobody will wait 15 days.”

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Posted 1 year ago

“No professional company Don't buy anything no body listen after transaction. I bought a pair of shoes and requested for exchange,wrote many mails but no response. DON'T BUY THINGS FROM AJIO”

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Posted 1 year ago

“Ajio is fraud, I have order my prouduct when I tried to return it wasn't allowing me and for some product they return my amount to ajio wallet for that also not allowing me to use that amount. It's totally useless, I have wasted my money of amount 2000+. In some point it's good but almost it made me disappointed😔.”

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Posted 1 year ago

“Ajio dont have good service after paid they sent me dirty products and didn't return the product yet to me saying that i have address and phone number issue shameless people money wasted 😤😡🤮🤮”

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Posted 1 year ago

AJIO.com is rated 1.2 based on 1,745 reviews