AJIO.com Reviews

Name: AJIO.com
Rating: 1.24

1.2 Rating 1,753 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1. Products are never in original packing. Crumpled, smelling, repacked with labels taken off. Foisting off fake products? 2. Puma short with logo sent without logo!!! Definitely fake products on Ajio platform 3. Products get delivered in piece meal! One at a time & that too deliveries start after 5 days of ordering. 4. Product information (code and size etc) on the web site do not usually match the actual description. 5. Products are two or three years old!!”

Helpful Report

Posted 2 years ago

“Scammers think before order from them @AJIOLife Order ID FL0366948160 this is my order. They return the items midway and says upi refund take 7 days. This shopping platform is scamming people. They stopped reply my email. They will accept your order and do not deliver neither refund.Please banned such site@PMOIndia”

Helpful Report

Posted 2 years ago

“Waste site.. they send used products I have returned the product on 8th march still haven't received the refund its not been updated in the app too Very bad customer care service”

AJIO.com 1 star review on 22nd March 2022

Helpful Report

Posted 2 years ago

“Do not buy from this app.I’ve been waiting for my order since 14 days. And the delivery service company is worst.sends you message saying they attempted but failed without any calls or messages to the customer. @shadowfax they give jobs to the frustrated people of the country and together they make everyone frustrated. I don’t know but something is wrong with these people. DO NOT BUY FROM HERE!!!!!”

Helpful Report

Posted 2 years ago

“I haven't get my refund. It's a month now. I am sending an email daily to get an update but didn't get proper update and so the refund. One of their agent accepted once that it was their system error but still it's not resolved. I don't know what to do.”

Helpful Report

Posted 2 years ago

“I haven’t gotten my refund yet.. it’s been a month.. going to uninstall”

Helpful Report

Posted 2 years ago

“I don't know why is everybody giving bad reviews for ajio because I've had an amazing experience everytime I shop from them!!! I love the app the only feedback I'd like to give is they should add a review section under the items so that the customers can share their experiences related to the respective product. Otherwise hands down awesome shopping site!”

Helpful Report

Posted 2 years ago

“Ordered a hat for my little 3 year to save from sun on way toand from school After 5 days still not delivered and no even contacted to tell that delivery is delayed. Tomorrow 17/03/2022 last day will cancel the order thanks to Ajio for giving pain and making little child go in heat to school Order no FN4111202873”

Helpful Report

Posted 2 years ago

“I returned my Products they delivered wrongs products to me but I still didn't got my refund Very bad service very very bad while ordering it's not getting open for2 3 days such as a stupid aap”

Helpful Report

Posted 2 years ago

“Who is the responsible for fake products.we are paying high. I order black Color belt getting another item differ color and type of buckle. Waste of money”

Helpful Report

Posted 2 years ago

“Bad company…ajio should stop their retail They promise but can’t deliver product within 6days. Don’t buy don’t buy”

Helpful Report

Posted 2 years ago

“My first and last experience with ajio has been worst in my online shopping experience so far.bad quality, though immediate return no refund done after many mails written to them. User interface... Poor. Highly recommend to look for other online site.”

Helpful Report

Posted 2 years ago

“fake and fraud company. I am chasing them from last 10 days but they are not giving my refund. Never recommend this fake website to anyone.”

Helpful Report

Posted 2 years ago

“I ordered a trouser but the size of it wasn’t as expected, placed an exchange, got a wrong product. Asked for an exchange they said that is not possible. They told me to place a return and then again place an order, that’s how their policy is. I asked to speak with her senior, she said they are not available. How come it is possible at 5pm. Upon requesting her to get me in contact with any senior, she said she will and then put my call on hold forever.”

Helpful Report

Posted 2 years ago

“Okay okay provides goods at best price”

Helpful Report

Posted 2 years ago

“Ek dum ghatiya service hai. Aapki baat suni hi nhi jaati hai..apni taraf se resolution de dete hai ye aapki complaints ka..aap return karo ye accept nhi krnge usk upr jo product reship hoga wo genuine nhi hoga.apne paise brbaad na karo kisi or app ka use karo.”

AJIO.com 1 star review on 5th March 2022

Helpful Report

Posted 2 years ago

“I order one saree as per description material is banarasi silk jari saree...but its not its fake saree poly material with plastic gold jari...so I request u all dont order anything from Ajio im very disappointed with u reliance retail ...we are earning money by hard work not like u”

Helpful Report

Posted 2 years ago

“very worst and i have faced a very bad experience with the customer care they are not even answering to the customer with proper reply and when raised a request to return after waiting for two month for the product pickup they are telling to self ship the products and without prior information to customer they are taking the decisions with your orders and telling we are not able to find your area to pickup the order, as i am in metropolitan city in main sector they are not able to find my address and when i have asked for a proper update they where not able to give me. i request not shop from ajio any more they are worst and very bad. They not have any exact solution are they are very rude to customers. very very worst .”

Helpful Report

Posted 2 years ago

“Poor service, long delivery time, poor quality product as other reliance apps - likhte hain 100% cotton, the product is made of synthetic fibre mix, and then you don't even have an option to leave a review for the product on the app.”

Helpful Report

Posted 2 years ago

“Worst service”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 1,753 reviews