AJIO.com Reviews

1.3 Rating 1,634 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.3

Based on 1,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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How is AJIO.com returns process?

Helpful Report

(3 weeks ago)

Greater than 83% of reviewers feedback is AJIO.com returns process could be better.

Helpful Report

(3 weeks ago)

10.34%

Industry Average

“ Bad at returns ”

- Anonymous

“ Secondly - when I tried to return, your app is telling me that return pickup is unavailable from my area…how come ajio can make fool of customers where you can sell and deliver your products to us but when it comes to genuine returns, you can’t have it picked from same address - is it justified? Your customer support is asking me to provide alternative address, please think logically how many addresses one individual can probably have in the same city? I tried providing two more, which didn’t got accepted either and lastly, one address got accepted but later your support team gave me another shock that now ajio wants me to self ship the product- this is highly unacceptable! I regret doing my first purchase from ajio rather then sticking to my existing shopping portals like Amazon, myntra etc. ”

- Vansh

“ Ajio have no return option , i am order 2 dresses but anil aap denied to returns that dresss ”

- Anonymous

AJIO.com Reviews

Returns - Difficult