alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,418 Reviews

96 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how alcocovers.com made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We just received our new custom barbecue cover for our 48" FireMagic Grill. The cover is really well made and the fabric is really heavy duty. We ordered a Fire Magic cover when we bought our grill several months and it started falling apart the first week we used it. I definitely recommend Alco Covers.”

Helpful Report

Posted 3 years ago

“Strong and covers my firepit”

Helpful Report

Posted 3 years ago

“I ordered overs in green. Quality very nice and fits perfectly. The company contacted me before preparing the covers to make sure the measurements were correct. I did make a mistake and they corrected it. Took about 4 weeks to get it but we’ll worth the wait.”

Helpful Report

Posted 3 years ago

“How do I contact these people please? Every time I try to access the site it blocks me. Says it's blocking hackers! I need covers for an indoor and outdoor lounge”

Helpful Report

Posted 3 years ago

“We had a custom cover made to fit our L shaped outside furniture. It took several emails and photos to get the correct size. We also opted for the velcro opening in the front to facilitate installing and removing the cover since it sets in the corner of a screened in lanai. However when the cover arrived the opening was in the back which did us no good at all. We contacted the company and explained the situation. They requested some photos of the new cover which was expected. GET THIS, they sent us a brand new cover with the opening in front as we had asked for. The process was the easiest I have ever had to do to get satisfaction. NOW THATS GREAT CUSTOMER SERVICE in anyones book. Also the cover is very well made in every aspect. The handles sewn on to help remove the cover are well made and even fortified on the inside of the cover. I will definitely use this company for any future cover needs. JAG”

Helpful Report

Posted 3 years ago

“I ordered my custom covers on the website. I selected 18 Oz. Grey pvc to cover my 2 job boxes for weather resistance and theft deterrent. I put the boxes in back of my pickup to travel to a job. My mistake was strapping the boxes over the covers, it caused some very slight damage. I store the boxes on my trailer when not in use. I strapped them down then put the covers on using paranoid weaved through the grommets. Lesson learned. They fit well and did exactly what I wanted.”

Helpful Report

Posted 3 years ago

“Awesome customer service checking on measurements. Actually found issues that I didn’t catch! Received covers in half the time of what was advertised. I would highly recommend!”

Helpful Report

Posted 3 years ago

“AWESOME QUALITY - AWESOME CRAFTSMANSHIP - AWESOME CUSTOMER SERVICE Precision and attention to detail were spot-on. The covers are well made, look perfect, and are very durable. I was and am impressed.”

Helpful Report

Posted 3 years ago

“Had a cover custom made and I love it. Very well made and such great customer service!!”

Helpful Report

Posted 3 years ago

“Great product. Superb fit. Excellent customer service.”

Helpful Report

Posted 3 years ago

“Our fountain is octagonal and 58” across with a center-mounted statue of two spouting porpoises. Their height from the bowel is 27”. Only this company has the expertise to fit a fantastic, year-round quality cover. Responsive, professional and timely. Highly recommended and completely satisfied.”

Helpful Report

Posted 3 years ago

“Having never ordered from ALCO before, I was concerned about ordering, product quality, customer service and timely delivery. My concerns were simply unfounded. I ordered a single patio rocking log chair cover as a test case. It was not any of the standard sizes you can find on their website. The website was clear on how to measure, it was easy to upload an image of the furniture for reference and the ordering process was simple. I had a couple of questions that were answered quickly and professionally. They sent me a question on my measurements and within a few weeks I had a heavy duty, lined cover with handles, covered air vents that fit perfectly over my patio rocking chair. I was so pleased with the result, I ordered three more pieces for a custom log settee, log side table and regular log chair. They recently arrived and fit perfectly. It was a pleasure to do business with competent, professional people who produce an excellent product. I will definitely be recommending them to my friends and associates.”

Helpful Report

Posted 3 years ago

“I was very happy with the 3 custom covers that ALCO created for my Assassin custom built smokers. The team was very thorough on measurement gathering and great to work with overall. I was very impressed with the overall quality of each cover.”

Helpful Report

Posted 3 years ago

“Precision and attention to detail were obvious because alcocovers made sure of all the measurements. The cover is attractive, looks perfect and is durable. I was and am impressed.”

Helpful Report

Posted 3 years ago

“The website was easy to navigate and order the style of cover I needed. I purchased two and after receiving them decided to buy two more because they fit so well and was exactly what I wanted. Durable covers and fast processing time. I highly recommend and would buy from them again.”

Helpful Report

Posted 3 years ago

“Great quality cover that fits perfectly. Well constructed and in the color that we wanted.”

Helpful Report

Posted 3 years ago

“Couldn’t ask for a better experience and product. Fit our needs exactly and customer support is top notch.”

Helpful Report

Posted 3 years ago

“Jed, Was very helpful in getting a replacement bench cover Very good customer service I would recommend Alcohol Covers. Dave Peterson”

Helpful Report

Posted 3 years ago

“I was seeking a cover for an Assassin Gravity Feed Smoker, which is not just a simple cube. Jeb and Regine were terrific in making sure the measurements added up and were copacetic. Once finalized the cover was delivered in 10 days. I could not be happier. Many Thanks”

Helpful Report

Posted 3 years ago

“Very pleased with the quality of the product. Alco paid close attention to the details and followed up with me quickly to address inaccuracies with the dimensions I entered for my sectional sofa. The cover fits perfectly and looks great. I've recommended Alco to friends and relatives looking for custom patio furniture covers!”

Helpful Report

Posted 3 years ago

alcocovers.com is rated 4.8 based on 1,418 reviews