alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,513 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,513 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really cannot say enough about the covers we ordered AND the amazing customer service. Between the communication, professionalism and quality of the product, the entire experience was amazing. The covers fit great, the quality was perfect for our needs (outdoor patio in Ohio) and I would definitely recommend Alco Covers. Don't hesitate to order from Alco, you will NOT be disappointed.”

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Posted 1 year ago

“I am totally satisfied with the covers that I ordered from Alco. They arrived quickly, they fit perfectly, and they are waterproof even in the heaviest storms.”

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Posted 1 year ago

“Easy to use website. Covers are of high quality material; I purchased the 18 oz Vinyl cover for my rolling tool chest for security as well as protection from outdoor elements; rain, snow. Great package tracking apps. Priced right. Package arrived on time as promised. I'm purchasing another of same type of cover for my other Huskey tool chest combo and Gretchen Bitor has been very helpful in guiding me in the process. Thank you Gretchen”

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Posted 1 year ago

“Very easy and good company to work with. Easy form to draft measurements and material weights to insure a proper final product. Cover arrived surprisingly fast and was exact fit. Quality even better than expected. Will definitely work with them again.”

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Posted 1 year ago

“Very happy with the service received. A redo was needed but the final product is a perfect fit. Quality is excellent and all customer interactions were cordial and positive.”

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Posted 1 year ago

“This company is awesome! I had patio furniture covers made and they fit like a glove. Great communication and customer service!”

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Posted 1 year ago

“Fantastic product with quick service. Perfect fit and finish.”

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Posted 1 year ago

“cover is just what i ordered very happy and was under 2 weeks from day of order to day it was delivered”

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Posted 1 year ago

“Great product and amazing service”

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Posted 1 year ago

“had custom cover at my door in under 2 weeks and fit and workmanship is 5 star”

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Posted 1 year ago

“The cover I needed was for a large outdoor stone kitchen counter, covering countertop, grill, double burner, and a green egg. We live in a part of the country that experiences all four seasons. After researching several companies, I was impressed with the detail that ALCO required to complete the project. Other companies only provided a generic-sized option, ALCO required that every area be measured in detail. The result was a perfectly fitting cover of high-quality material that was reasonably priced. I'm very pleased and would highly recommend ALCO.”

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Posted 1 year ago

“We had a custom cover made for an outdoor bar built into our timber frame pavilion. I was worried about the fit as there were some complex cuts. The Alco folks were very thorough and took care to ensure I measured correctly. The cover came out perfect! We are so psyched!”

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Posted 1 year ago

“We had a custom cover made for our 100+ year old family vintage stove. It sits outside on our patio. Although the patio is covered it's open to the weather. The cook top surface is exposed iron and the rest of the stove is powder coated blue. With the slightest bit of fog or rain it begins to rust. Even though it's powder coated it's old, so it also sees some rusting come through. It needed to be covered in the winter. This cover was exactly as I hoped it would be. They followed my measurements exactly as I wanted and put the zipper and the gromets right where I expected them. It fits perfectly. Thank you so much!”

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Posted 1 year ago

“I ordered a 100% custom cover for a surfboard rack, 12oz vinyl-made rectangular shape, with zippers to take gear in and out. I must say that the whole process was very efficient and seamless. The salesperson was responsive upon initial contact, by email and over the phone. I created a sketch to provide desired dimensions, locations of zippers, etc. They understood my design well and quickly responded with a quote. Then it took about 2 weeks to build the cover, and another few days to ship it. Overall the whole process took about 3 weeks, with a very high quality product. The only thing I would change is on me: I would redo the same cover in a thinner vinyl. Because I think I would still get the same level of protection in a less thick and less heavy material. So my advice to future customers: if possible, go to some local shop to see and touch a sample of the material before ordering. I was a bit anxious and skeptical about ordering such a custom product online. It turns out I'm really impressed by this service! Good reliable makers are rare, this company really deserves good reviews to be promoted and gain business!”

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Posted 1 year ago

“Just received our custom outdoor sofa cover, and we are so impressed!! The quality is fabulous and should withstand our NH weather quite nicely. I was a bit hesitant at spending $160 on a sofa cover, but I'm so glad I did (and after seeing it, my husband totally agrees!). The fabric is thick and waterproof with plenty of grommets to secure the cover at the bottom. First time ordering from Alco Covers and it will not be my last - great product, great service.”

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Posted 1 year ago

“The perfect custom cover for my waterfall patio fountain! The fit is perfect and material will certainly protect from winter weather! Awesome!”

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Posted 1 year ago

“Going on two years now and my barbecue cover is holding up very nicely in the Southern California sun. The fit is perfect. No complaints. Good value.”

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Posted 1 year ago

“Cover fits great for my Horizon Smoker and Customer service was the best during the process to make sure the cover was a good fit”

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Posted 1 year ago

“The cover I ordered for my lawn swing was even better than I could have imagined. It fit perfectly and was so well made. I don’t usually write a review but this cover deserved kudos.”

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Posted 1 year ago

“These guys are amazing! I built an outside Granite Pizza station, totally customized, it looks amazing… but better yet, Alco Covers worked with me on a custom cover, there team was attentive to details, over email and after a few back and fourth dimensions, they made me a cover that fits like a glove, very reasonable price, and delivery was super fast! I am so happy! Highly recommend these guys! Thanks Bill”

Helpful Report

Posted 1 year ago

alcocovers.com is rated 4.8 based on 1,513 reviews