alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,514 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,514 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had Alco Custom Covers make us a custom hot tub cover that had an umbrella hooked under the hot tub. They made it perfect with the velcro split located where the umbrella pole is. The cover completely protects the hot tub from top to bottom. This is the third time we have used Alco Custom Covers and each order came out perfect. They made a cover for our Blackstone Griddle and also for our Fire Magic Barbecue Grill. I would recommend using them.”

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Posted 2 years ago

“We ordered a custom cover and it arrived in a timely manner, is extremely durable and fits as intended. This should outlast most that are typically supplied with our bbq or that are available in retail stores. Well worth the investment.”

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Posted 2 years ago

“Very nice, does everything that i needed it to do.”

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Posted 2 years ago

“Love the cover we ordered for our service truck generator. Great quality, very durable. Good company to work with.”

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Posted 2 years ago

“Over the last 8 months I have order three custom covers from ALCO. In each instance, the covers were delivered as promised and the size was as I specified. The covers are of excellent quality and I can, without qualification, I can recommend the product.”

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Posted 2 years ago

“I was real happy with my new cover, fit great and seems real tough.”

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Posted 2 years ago

“I was very please with my order thank again”

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Posted 2 years ago

“Our cover is wonderful. Made to last & fits like a glove over our pizza oven outside in our yard.”

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Posted 2 years ago

“I ordered a cover for a large toolbox that sits outdoors. It came exactly as I ordered, and is of high quality. Heavy-duty zipper and vinyl.”

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Posted 2 years ago

“I ordered a cover for my teak ice chest and I was extremely please with what I received. The fit was perfect and the quality of the material was excellent. I will certainly order again for any other covers I may need.”

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Posted 2 years ago

“The cover we ordered was correct in size and delivered on schedule. The company worked with me to make sure the sizes were correct for my brand of safe. I could have not asked for better service from them.”

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Posted 2 years ago

“Covers made to customer specs. The material is very heavy and durable. I feel as if the cover with stand up on its own if placed on the ground, off the chair.”

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Posted 2 years ago

“This cover was for my trailer that converts into my booth at a weekly market. The cover fits perfectly and is very durable.”

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Posted 2 years ago

“I ordered the cover to replace a weathered and dirty one - it looks so easy to install but i wanted to wait until the Winter Season past so i will be installing in the Spring i will be sending pictures when i complete the install and will let everyone know how easy it is to install”

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Posted 2 years ago

“Alcocovers was the perfect fit for my outdoor counter and grill set. The sizing was amazing and I love it. I will definitely recommend them to all.”

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Posted 2 years ago

“Very disappointed with my cover. Ordered ahead of the summer in March of 22. It's reasonably heavy but the bottom had already started to deteriorate where it touched the ground within a few months. I live in a windy area and was hoping this cover (which I went to a whole lot of trouble with to customize and ask the right questions) did not do the job. Unfortunately they told me that the drawstring option is only available on two sides and when you live in a windy area it needs to be on all four sides so that it really tightens up. They say this is not possible but I don't accept that. They may not have the option but of course it's possible. Anyway because of the lack of tightening ...no matter even if I tried with turtle grips, the whole thing becomes a sail and after spending $1,000 on heavy patio furniture and more than $250 on this cover, the cover had to be removed in heavy winds. Very disappointed considering how much I've spent on the whole project. I am 74 years old and did not want to drag my patio table and chairs which is actually impossible for me from the back yard to the garage at the front. I believe the next step is to get rid of my patio table and chairs and trash the cover.”

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Posted 2 years ago

Hi Roberta, I'm sorry that you are unhappy with the covers. Yes, PVC will wear out if it is constantly rubbing on the ground. That is true for almost any material. If you would like to reorder in the future please reach out to me directly and I will extend a discount. I would also recommend that if you do reorder that the cover should be slightly off of the ground so it does not rub/scrape. That should solve any wear issues. matt@alcocovers.com

Posted 2 years ago

“I just received my custom cover for my outdoor kitchen. This cover was by no means a simple cookie cutter cover. While working with Alco we worked together to ensure the measurements were accurate. Working with Monica was a pleasure. As a result I have a cover that fits great and looks good.”

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Posted 2 years ago

“Ordered a custom cover for an offset smoker from ALCO and couldn't be happier. They were incredibly responsive when I had questions about the ordering process and were careful about making sure they received all the measurements they needed. The cover fits nicely and is doing a great job of protecting the smoker from the elements.”

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Posted 2 years ago

“Great cover for my xl green egg and table. I would highly recommend one.”

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Posted 2 years ago

“Alco was able to help me with a custom cover for my outdoor kitchen grill and counter. They shipped me a cover but two of the sides came out short. I contacted them and explained the issue by sending them pictures of the error. They immediately responded and quickly shipped a replacement with the correct dimensions. Excellent customer service and product! Highly recommended, especially if you need a custom cover.”

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Posted 2 years ago

alcocovers.com is rated 4.8 based on 1,514 reviews