Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

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“My 97 years old Aunt had a stoke at 1:30am and pushed the alert button. Alert1 couldn't reach her by phone so they dispatches medical to her address and then called me. That saved her life. I would recommend Alert 1.”

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Posted 4 years ago

“I needed an ambulance for mom and hit your call button. Unfortunately I found out you don’t get quick response from ambulance people, or police. You call to talk to someone,ask questions, then forward the emergency. It took a long time for help to come. The ambulance driver said had I called 911 I would have gotten immediate response.”

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Posted 4 years ago

Hello Christine, We are very sorry to hear that mom needed an ambulance and hope that she gets better soon! All of our devices are monitored by our highly trained operators to best assist you at any time. We would like to look into why it took so long for emergency services to arrive, could you please provide the account information? Thank you, Alert1

Posted 4 years ago

“It was my mother who fell during the night. Rescue personnel came and all went well. We appreciate your service very much.”

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Posted 4 years ago

“Mom fell and your response was excellent. thank you”

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Posted 4 years ago

“You called the primary person who told you he was on the way. The you called the next 2 contacts to tell them he was on his way. It was 3:20 in the morning. Why did you call the other contacts when the primary contact told you he was on the way and would be at her house in 5 minutes?”

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Posted 4 years ago

“I feel safe with your Alert button. I appreciate your speaking loudly.”

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Posted 4 years ago

“EMS was dispatched promptly and family members alerted right away.”

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Posted 4 years ago

“Life Saver. You guys were SPOT ON. with answering the call and sending help THANK YOU”

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Posted 4 years ago

“Recently I fell and was unable to get up! I pushed my Alert 1 button and immediately an operator ask if I was ok! I was told an Ambulance was enroute! Alert 1 also called my daughter, my Son-in-law and my son! Within minutes the Ambulance and my family was their! Thank you Alert 1!! AMAZING COMPANY!!”

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Posted 4 years ago

“I fell and I was checked out and all okay thank you.”

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Posted 4 years ago

“Great response time”

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Posted 4 years ago

“It is my sister in Yonkers who has the service, she fell and the response was quick. She is ok now. Thank you.”

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Posted 4 years ago

“Didn’t realize that even if you make contact with first person on the list you continue to call the whole list.”

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Posted 4 years ago

“This is the second Mom's needed to hit the button for assistance. She'd fallen in the bathroom. Alert1 was prompt in answering and responding with the necessary assistance.”

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Posted 4 years ago

“Dad fell on Friday and Monday. My sister and I were both alerted and we were able to get him help ASAP. He is still in the hospital from the Monday fall. It seems his blood count was pretty low, dehydrated and UTI along with pneumonia. We are very thankful for the necklace to alert us as the Monday fall, he did not have his phone on his walker.... We appreciate your service.”

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Posted 4 years ago

“Very pleased with the quick response time.”

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Posted 4 years ago

“My mother is very hard of hearing and couldn't under what the agent was saying. I did receive a call . thank you”

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Posted 4 years ago

“I have this for my Mom and it worked the way it was supposed to. Myself and my siblings were contacted and we were able to make sure she got the help she needed.”

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Posted 4 years ago

“This was for my mothers in law Betty Brennan, not me Frank. I'm her son in law.I'm the first one on the call list. I answered said I would be there. It takes me about 30min to there. Just before I got there another person called and said they had called first responders instead of calling me back. From now on when you call me I will tell you it will take me roughly 30 min . If no one answers on the call list by all means use the first responders. Other wise we will be there”

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Posted 4 years ago

“We are very happy with the service that you provide. We are all ways telling others about you. Thank you so much.”

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Posted 4 years ago

Alert 1 is rated 4.5 based on 1,330 reviews