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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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as advertized
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Posted 7 years ago
you guys were here in a flash!
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Posted 7 years ago
Our family member received the immediate response that was required.
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Posted 7 years ago
Anna pushed the button on the necklace at 10:00 p.m. on Monday, July 24. She spent the night on her bedroom floor, and pushed it again at 9:00 a.m. on Tuesday, July 25. I am her daughter (Olympia) who was called at 9:01 a.m. I pushed the button on the base unit and an associate answered, but the call was disconnected before we were finished. He asked what Alert-1 can do to remedy this. We would like a new base unit, and a new necklace. Anna (mom) is shook up, but thank God, she is ok this time. I would like Alert1 to comp her the service that detects falls or trips. We are in the process of looking for another service because NO ONE should be stranded on a floor because of faulty equipment.
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Posted 7 years ago
Thank you for being there for us we appreciate all your care
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Posted 7 years ago
Help was very fast and aler1 person was so friendly!
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Posted 7 years ago
waited several minutes and had to press the fob several times to get a response
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Posted 7 years ago
They were fast and efficient.
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Posted 7 years ago
You were very prompt.
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Posted 7 years ago
Yes, they contacted me,( marys daughter) and I was there in 2 min, you all also called both of my daughters also. Very quick response
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Posted 7 years ago
contacted someone quickly to get me help
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Posted 7 years ago
I got a response in good timing. Thank you
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Posted 7 years ago
iris said new one not there yet so how could you get signal from bad one
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Posted 7 years ago
While in her home, my mother in law passed out due to a medical episode, and suffered bodily injury as a result. After regaining consciousness, she activated her alert button, which summoned EMS for assistance. She was taken to a local hospital, where she is currently receiving treatment for her medical issues. I purchased Alert 1 for her some time ago, as we reside out of state. This provides us with some peace of mind that she can summon help in the event of a medical emergency. Thank you. Richard F. Cottrell
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Posted 7 years ago
It worked well
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Posted 7 years ago
Could not have asked for better or more timely service. Great job!
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Posted 7 years ago
Great service - very quickly activated and it really helped. Thanks!
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Posted 7 years ago
response to scheduled test alert was answered by someone on phone - not replying to test but assuming it was real - how would I be able to answer phone in an emergency if I was on the floor scary. JR
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Posted 7 years ago
called numbers as requested
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Posted 7 years ago
you called my daughter as requested. Appreciated the follow-up call.
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Posted 7 years ago
Alert 1 is rated 4.5 based on 1,330 reviews