Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received the machine with the small necklace to wear. The first day, it started beeping 4 times, which means needs a new battery. No need to do anything, it will be sent automatically. That took about 3-4 weeks. Her new one arrived, and that is now beeping 4 times.”

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Posted 8 years ago

“I feel so much safer now!”

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Posted 8 years ago

“This is Candy Wilhelm, Imogene’s daughter who is responding. I am the one who ordered the system and who is paying for it. We have not had the system long enough to really have an opinion on how it is working. I was surprised to be charged $5.95 for exchanging the wrist band for the pendent. I wasn’t told there would be a charge when I ordered it. If the amount was to cover the postage then I know it really cost a lot less. Returning the wrist band only cost me .67 cents. Not complaining, just pointing something out.”

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Posted 8 years ago

“Would love it smaller. Often forget and leave home with it on..”

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Posted 8 years ago

“I am very satisfied with the service. I am sure you get tired of my false alarms but you are there every time. Thank for the great service and I will try to be more careful. Jackie Herrington”

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Posted 8 years ago

“A great system, I plan to recommend Alert I to all my friends...”

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Posted 8 years ago

“We have been very pleased with the service we have received as we have used the system and the response was timely and very efficient. We are very glad to have chosen Alert 1 Medical Alert System and have told friends and Family about your great service... Thank you for doing what you do.......Allen Grant / Audrey Grant”

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Posted 8 years ago

“The first pendant didn't work so we returned it. The new pendant was supposed to be Verizon compatible, but it wasn't. It only worked with ATT even though we told the rep. we only get Verizon at our home. I said I would return the second one and they tried to charge me for 3 months usage because the first pendant made contact at first. It was only after I got upset with them that they said they would refund the whole payment. I have not seen the refund yet.”

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Posted 8 years ago

“My Mom fell in her bathtub and couldn't get up. She finally realized that pressing her call button would be the best thing, which she did. I was immediately called by your service, and was able to reach her within a few minutes. Upon assessing the situation, we realized that we needed the help of paramedics to remove her from the tub, and Alert 1 again assisted us in getting them there within minutes. thankfully, my Mom is fine, no injuries, and she realizes that she needs to press the button immediately and she can get help. Thank you very much for your great service.”

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Posted 8 years ago

“Happy to have peace of mind knowing you are there !”

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Posted 8 years ago

“Alert1 is an awesome company!! They are always very helpful and easy to work with!”

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Posted 8 years ago

“My mother did not use her call button but when I found her non responsive , my first thought was to press the call button . It was such a relief to have someone to talk to and you called 911 for me and the quick response saved her life. Thank you so much for being there when we needed help.”

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Posted 8 years ago

“I wish I could shorten the necklace”

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Posted 8 years ago

“Has been in a nursing home for 3 weeks. All mail should be sent to 616 Lincoln Dr. Webster City , Ia. 50595”

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Posted 8 years ago

“Since I'm in good health even though I'm old, I'm happy to say I haven't yet had to use the device. With it in my home I feel safe and comfortable. Linda Segal”

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Posted 8 years ago

“After dropping the device and having the fire department come to the house, Norman put it on a high shelf so no else would drop it. He doesn't wear it because he can't stand anything around his neck. We thought it was available as a wrist instrument as well, but there was no wrist band provided. Over-all, it is not doing anyone much good right now.”

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Posted 8 years ago

“Service is very promote !”

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Posted 8 years ago

“This is actually the son of your client and it is a relief to know that she has the button to push in case of emergency”

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Posted 8 years ago

“My 95 year old mother has been passing out quite often. Two weeks ago she was admitted into the hospital and received a pacemaker thanks to alert 1. This service has given her children is great peace of mind. When she gets out of rehab she will be using alert 1 again.”

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Posted 8 years ago

“My system is working just great! During the short time I've been involved, I have accidentally pressed the button a couple of times by leaning against something--forgive that, please. I have been very impressed with the response from my contact who was very kind and understanding. The main element that impressed me was that your rep wanted to make very sure I was okay. An extra comment or two was very obviously intended to draw me into a response that would confirm "all was well" with me. Thanks. I feel very safe with my Alert1.”

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Posted 8 years ago

Alert 1 is rated 4.5 based on 1,330 reviews