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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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some breaking in my house I could not get 911 to respond I called alert and got my three kids here fast and cops everything turned out ok thank you alert
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Posted 7 years ago
Just testing
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Posted 7 years ago
Awesome! Thank you so much for your fast response. We are so glad we have the Alert System.
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Posted 7 years ago
It worked the way it was supposed to. Good job everybody!
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Posted 7 years ago
It took over 30 minutes for help to arrive. My brother was on the floor as he had fallen in the bathroom. He stated to me that if he had had a heart attack) which is certainly a real possibility considering his medical situation) he would have been dead by the time they arrived. His wife was extremely upset. So, this is the first time he has needed your services. But, that much time delay is not acceptable. Please advise.
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Posted 7 years ago
Mom was treated promptly by emt's . She was transported to the hospital in a very short time period. The person who notified me was very curtious and calm, which was reassuring to me,
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Posted 7 years ago
Paramedics arrived within 5 minutes
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Posted 7 years ago
Very pleased with the way Alert 1 handled everything. It was a case of not being able to get up. Especially grateful for not being taken to the ER unnecessarily. Thank u for that.
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Posted 7 years ago
Pauline got quick attention from EMS, went to the emergency room and is back home
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Posted 7 years ago
Called rescue for me
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Posted 7 years ago
My mom was able to get the help she needed.
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Posted 7 years ago
I was with my Dad when I pressed the button around his neck and no one responded, then I went to the base and pressed the big red button and about 60 seconds someone responded. Not sure if there was a problem with the button around his neck or if I was just a little panicky due to the emergency of getting him to the hospital. But the ambulance showed up within minutes. Thank you, Renee Hemphill, daughter of Elijah Watson
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Posted 7 years ago
Emergency personnel arrived at our home within minutes and our son and neighbor were notified (and responded) immediately. Thank you.
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Posted 7 years ago
Only problem is fall button goes off too easy. It made me fall by going off when I stood up and so I rushed to control box to shut it down and tripped going up one step to get there causing me to fall and break my arm/shoulders. Will not us the fall button any more. It's caused me accident 3 times. Just going to use wrist button
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Posted 7 years ago
I am fine just needed to be hydrated. Alert one has served me well!
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Posted 7 years ago
Prompt service even in a rural area
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Posted 7 years ago
The past two times we pushed the button - yesterday when my mother fell; and a couple of weeks ago when we pushed the button simply to 'Test' the system, it took a very long time to connect through to an operator
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Posted 7 years ago
Always friendly and courteous.
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Posted 7 years ago
Many thanks for your swift reply. I got the help I needed.
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Posted 7 years ago
Many thanks for your swift reply. I got the help I needed.
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Posted 7 years ago
Alert 1 is rated 4.5 based on 1,330 reviews