Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Neither button she had generated a call from you. I had to push the red emergency button on the machine to receive a call from you. I will test again when I return to her home. I expect an appropriate credit is due.”

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Posted 9 years ago

“I arranged the subscription for my dad Paul. I was very pleased that both my home phone and my cell were contacted right away. My dad told me that when the caregiver in his home pressed the emergency button, the support was excellent and she felt that she was asked all of the correct questions. My dad was very pleased with the response. I will continue to keep the subscription available to my dad. Patrick”

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Posted 9 years ago

“After the button was pressed (For testing) the response time was too long. It may have not been your fault. However, all the lights were on indicating that a connection was made. She may have not pressed the button hard enough the first time, and, after pressing it again the response time was normal. Carole Meciej, Daughter of Maxine”

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Posted 9 years ago

“Alert 1 is wonderful, they have always helped me. The saved my life 2 years ago when my house burned to the ground. With their quick response the fireman was able to get me out before the house exploded. I am disable and I live by myself, 20 miles from town, but thanks to Alert 1 for making this possible. The people at Alert 1 are very nice and very helpful. Could not live without them !! Thank you for your service !!”

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(Alert1) - Posted 9 years ago

“hello this is roses son replying. thank you very much for your excellent service and concern. thank god for you guys!!!!!!!!!!! sincerely dr. joseph gervasio”

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Posted 9 years ago

“Mom accidentally pushed the button while washing her hair. She is always apolologetic when this happens but is delighted with the wonderful people that come to her aid if she should need it.”

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Posted 9 years ago

“We are very please with the Alert. We were not expecting them to call all of the emergency contacts and they did. We are grateful for this, because it was 4am in the morning, and someone may have missed a call. She is currently in the hospital and will return home today. Thank you for your excellent service.”

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Posted 9 years ago

“Your service is very much appreciated”

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Posted 9 years ago

“I appreciated the e-mail message, but it was inadequate in that there were no dates that this alert occurred .”

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Posted 9 years ago

“my mother uses life alert and lives very close to me. she is 90 years old and needs this service. when the staff called me I went to her home and found her on the kitchen floor unhurt. after I assisted her to her feet we talked a while and the comment to me was that the service paid for it self today. thank-you life alert.”

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Posted 9 years ago

“our mother presssed her help button and recieved help in minutes. my sister and i were immediately notified. everything turned out fine. thank you for your quick service and caring.”

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Posted 9 years ago

“Even though it was only necessary to call one person who responded, you called all 3”

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Posted 9 years ago

“I'm not sure how it works, I was called but even though I was reached they also called my other 2 emergency contacts. But I was satisfied with service.”

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Posted 9 years ago

“Father had fallen earlier in the day, later discomfort lead to to use Alert 1 button again. Fast response from EMS. Thanks for your service.”

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Posted 9 years ago

“My mom had fallen and you called me to alert me. You also called the ambulance and they helped her. Everything turned out fine and she is OK.”

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Posted 9 years ago

“The service was good however, it did not reach the level that the fire department needed to be sent out. It was not a medical emergency, Helen was able to tell the customer service rep that she had just fallen off the edge of the bed and needed help. Calling me her daughter Cheryl Johnson-Moore would have been the best next step instead of calling the fire department. Helen is fine and in good health and spirits. Thank you for your serivce. Cheryl Johnson-Moore”

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Posted 9 years ago

“My father's Caretaker felt like it took a long time to get assistance. He pushed the button and he said it seemed to take about 4 minutes before he got assistance. Once they answered the assistance was great, but it seemed a long time when the emergency was happening.”

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Posted 9 years ago

“I accidently pressed the button as I was opening a jar. 8 am so sorry but you can on right away and asked how I was doing and it made me feel saf. Thank you so much. Millie”

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Posted 9 years ago

“Thank you so much for your easy access and quick response.”

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Posted 9 years ago

“YOU DID VERY GOOD THANK YOU CELESTE LASPATA”

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Posted 9 years ago

Alert 1 is rated 4.5 based on 1,330 reviews