Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems”

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Posted 5 years ago

“Thank you!”

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Posted 5 years ago

“It was great I am glad I had it”

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Posted 5 years ago

“They were very patience with my mother.”

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Posted 5 years ago

“You did great. It always helps to have you there. THank you”

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Posted 5 years ago

“U did well, please only contact 1 st and 2 ND person on emergency list, 3 rd person only if you cant get the 1st two . Thanks”

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Posted 5 years ago

“Great job as always.”

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Posted 5 years ago

“System worked as we expected. Thank you.”

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Posted 5 years ago

“Worked great”

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Posted 5 years ago

“Worked great, Mom fell and broke 3 ribs, not sure what could have happened without it. Thank you!”

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Posted 5 years ago

“worked perfectly when my mother fell. EMS was there quickly and she received needed care and was transported to the hospital”

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Posted 5 years ago

“I got the alert for my 93 year old mom. I am very pleased with the alert 1. Although I was only at my neighbors for a short time, mom fell and the EMT's were called and responded quickly to the alert 1 call. This is a great service that I know I can rely on, and know my mom is in good hands when I'm not home with her. Definitely worth every penny.”

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Posted 5 years ago

“Always very prompt when I call for assistance.”

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Posted 5 years ago

“They answered right away and they had Emt at my house right away. Thanks Shirley. Morris”

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Posted 5 years ago

“Thank you for being there”

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Posted 5 years ago

“I rated Acceptable after a request for a 911 call. The service to respond after the button is pushed seems to be a bit slow. Asking the name and location is OK once, but reassurance beyond one statement that an ambulance is coming is not enough from your service. Clearly stating that 911 has been called and an ambulance is on the way is of utmost importance and stating it a few times is a helpful and reassuring thing to do. The confidence is a bit lacking and the stepping up to the plate on the phone could use some improvement in emergency situations.”

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Posted 5 years ago

Hello, Thank you for bringing this to our attention. We are sorry that you had this experience and we will certainly take this opportunity to better ourselves. Thanks, Alert1

Posted 5 years ago

“A call was made but from a utah number which we didnt know nor did we answer. But you did leave a voicemail and also alerted the paramedics. Thank you”

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Posted 6 years ago

“The information provided to you by son John Schnecker as well as the presence of his brother Jim and father Robert, recipient of Alert 1 regarding the lock box combination caused confusion with the local emergency response team which may have caused property damage to the front door if it weren't for Jim Schnecker arriving at the 316 East 5th St. residence shortly after police were ready to break the front door down. The combination was given to Alert 1 representative and then read back as read to him. But obviously he re-wrote it incorrectly for your records.”

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Posted 6 years ago

“Response was prompt”

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Posted 6 years ago

“Call button was pressed when my mother fell in the bathroom. Found by a family member hours later, no emergency response had been made!”

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Posted 6 years ago

Alert 1 is rated 4.5 based on 1,330 reviews