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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Unfortunately, Alert 1 did not work for my dad...he was always misplacing it or forgetting to wear it, but the people that i dealt with ( i remember Siri) were all wonderful and although we cancelled our subscription, based on the first months service, i will recommend you to my other friends who are looking for easier systems for their parents. I am sorry it didnt work for my dad.
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Posted 8 years ago
Tested my machine 2 times when the yellow test button was blinking and was very pleased with the very quick response. The person called my name loudly to see if I was ok and then kept me chatting a bit to make sure I really was ok! Makes me feel safe to live alone!
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Posted 8 years ago
Everything is working fine. Whenever I call your representatives are very helpful. Fortunately I have not any emergencies but have set off the alarm by accident. I received a response immediately. They were wonderful. Excellent service.
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Posted 8 years ago
The cell coverage at my house has several dead spots so I am not pleased about not being able to talk to the operator.
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Posted 8 years ago
Easy to wear. I wish it had a pin to attach instead of clip and smaller.
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Posted 8 years ago
Everything going good so far. Thanks
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Posted 8 years ago
device needs charging every 24 hours not 36 hours. New one blinks at less than 15 minute intervals but better than the first one.
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Posted 8 years ago
Dad said he accidently hit the button during the night. We are very satisfied with the quick response.
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Posted 8 years ago
Service is very good .
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Posted 8 years ago
Alert 1 has given me more confidence and allows me to take short walks in the yard and garden knowing if I I need help it is available. I prefer the "necklace" as I found the one on the arm too large.
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Posted 8 years ago
System is working well. Wish the sound through the button was a little better. Thanks.
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Posted 8 years ago
u r prompt
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Posted 8 years ago
Very satisfied with Alert 1. I have not had to use it , but I know that I will be able to count on Alert 1 to take care of my needs.
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Posted 8 years ago
The instant checki
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Posted 8 years ago
We have only needed to use it once and the agents that responded were friendly, easy to understand and insured safety before hanging up. I have complete confidence in protection for my mother in law now.
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Posted 8 years ago
The lanyard is difficult and bothersome to wear. The wrist band is fine. My mother would be sitting in her chair with the lanyard on her and the alert would go off for no reason. She even had paramedics show up at her house. She is afraid to wear it now and has it sitting next to her.
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Posted 8 years ago
Wonderful service
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Posted 8 years ago
All is well, thanks for your thoughtfulness and concern.
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Posted 8 years ago
Your staff has been extremely patient with my mother every time she sets it off by accident. My thanks
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Posted 8 years ago
Thankfully mom hasn't needed help, but gives her a sense of security.
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Posted 8 years ago
Alert 1 is rated 4.5 based on 1,330 reviews