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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

You contacted emergency personnel who responded promptly and contacted me (the daughter) to let me know an incident occurred . Thank you!
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Posted 8 years ago
Your reaction is much to slow after pressing Alert button. Much faster just to call 911 direct. SORRY!
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Posted 8 years ago
Very responsive and professional Thank you!!
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Posted 8 years ago
They did everything they said they would. It was prompt and efficient. They were kind and helpful.
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Posted 8 years ago
I contacted Alisa in the business office and she never responded via email! My mom fell yesterday and sat in diarrhea for hours! She has the fall protection, so why wasn't anyone notified! I am livid!
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Posted 8 years ago
They made the call for us while I was able to relax waiting for ambulance
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Posted 8 years ago
My Mother occasionally bumps her Alert1 button when she takes it off to leave for a trip. Since she is not home then to answer the call, I and her friend get a call and the paramedics are alerted. All within a few minutes!
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Posted 8 years ago
I was able to be rescued from my car.
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Posted 8 years ago
Called neighbors for help
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Posted 8 years ago
Quick and friendly response. Reassured that they are always there to help.
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Posted 8 years ago
Called me right away he is doing good thankyou
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Posted 8 years ago
Very comforting
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Posted 8 years ago
Customer service personnel very fast, professional, and pleasant.
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Posted 8 years ago
Love your service-difficult time but getting through it.
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Posted 8 years ago
It meant so much that you kept checking back to ensure my mom was safe.
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Posted 8 years ago
The system worked perfectly. Thank you.
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Posted 8 years ago
Response time was quick and courteous.
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Posted 8 years ago
Excellent and prompt service. Thank you..
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Posted 8 years ago
quick response time.
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Posted 8 years ago
Unfortunately my mother was initially unable to reach the necklace because of her clothing and how she had fallen but this is her choice as she prefers it to the bracelet and tucks it in her shirt. She was not able to hear the person on the speaker due to her hearing issues but yelled that she needed help and they called the desk at her facility and help was immediately on its way. Thankfully she was bruised but no broken bones.
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Posted 8 years ago
Alert 1 is rated 4.5 based on 1,330 reviews