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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Very responsive to my Mother's recent emergency. Could not ask for more!
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Posted 7 years ago
Thanks for being there
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Posted 7 years ago
Response was fast and helpful.
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Posted 7 years ago
Contact us and then the police quickly. Thank you.
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Posted 7 years ago
Sense I live alone at age 70 you all make me feel safe.in my home. I will be moving to a gated RV park in Magnolia Texas next month. I will keep you informed when all the details are available.
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Posted 7 years ago
I am the daughter of Rosina, I pay for her service, she lives in California and I live in Virginia. She has had to used the Emergency button a few times since being installed and every SINGLE time I have received a phone call with a TRUE PROFESSIONAL who is completely calm and concerned from Alert 1. They give me minute to minute update and never once did I feel like they were in a rush to give me information and not rush me off the phone. The system has truly paid for itself 10 time over because I still have my mother in my life!!! Sincerely, Dorothy Romero Stefaney
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Posted 7 years ago
My mother had a fall and pushed her Alert 1 button. She did not feel emergency services were necessary, but did hurt her ankle and asked that I, her daughter, be contacted. Members of the Alert 1 team are so caring and courtious. They contacted me immedialely, and we were able to get immediate care for my mom. I am thoroughly happy with Alert 1.
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Posted 7 years ago
We were able to get to Mom shortly after you called.
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Posted 7 years ago
Immediate response.... got me the needed assistance
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Posted 7 years ago
First responders were attentive and very professional.
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Posted 7 years ago
Contacted emergency personnel right away as well as each of my moms children. Thanks for your help.
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Posted 7 years ago
Your service was very good!
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Posted 7 years ago
received immediate assistance with alert1 operator...thank you
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Posted 7 years ago
Responsive, but must realize my Mother is about 80% deaf and you may have to speak loudly and frequently for her to hear you. If she does not respond, please call me Barbara Leonard as soon as possible. I live about 15 minutes from her and can get there pretty quickly. Thanks so much for your service. Barbara Leonard 352-633-0240 Cell 757-650-7423
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Posted 7 years ago
I got the attention I needed
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Posted 7 years ago
My daughter was contacted quickly
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Posted 7 years ago
My friend had a fall and pressed her button and Alert 1's response was immediate. It is a great service and representatives were very polite.
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Posted 7 years ago
You were very nice on the phone and my help was here within 5 minutes. Thank you very much. I told them that if I had wine we could have a party..there were 6 extra people in my house at 10 pm. One is a nurse who checked me before they got me up. I pray that I won't need you again, but I do know it works...then you followed up with a call.
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Posted 7 years ago
You did great!
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Posted 7 years ago
got me the help I needed
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Posted 7 years ago
Alert 1 is rated 4.5 based on 1,330 reviews