Login
Start Free Trial Are you a business?? Click Here

Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

answerd my call
Helpful Report
Posted 8 years ago
Squad was dispatched and my daughter called right way. Very happy! Thank you!
Helpful Report
Posted 8 years ago
My mom needed emergency care at 12:46am and her Health-Aide pressed the Alert1 button that prevented a more serious possible stroke.
Helpful Report
Posted 8 years ago
They responded promptly and appropriately
Helpful Report
Posted 8 years ago
You did exactly what I asked for my husband.
Helpful Report
Posted 8 years ago
Help was sent immediately.
Helpful Report
Posted 8 years ago
Very quick response.
Helpful Report
Posted 8 years ago
Great Job!
Helpful Report
Posted 8 years ago
They were there when my mom need help . Hi i got my alert1 so she could live in here home. And it eased the worry while i am at work . thank you alert Mike G.
Helpful Report
Posted 8 years ago
You answered the call promptly.
Helpful Report
Posted 8 years ago
My mother purchased this system to replace her aging, obsolete system from one of your competitors (Life Alert). She recently fell and hit her head and had to activate the system and EMS was promptly sent to her home to assist her. I appreciate the fact that you offered her a one-year, pre-paid agreement that does not automatically renew, unlike Life Alert who forces you to continue renewing after satisfying a THREE-year, upfront contract, unless you specifically call them to cancel. If you don't cancel, you're stuck with an additional year at a time, regardless if you have already fulfilled your full, three-year agreement. Thank you.
Helpful Report
Posted 8 years ago
Very quick response. Courteous call center. 911 not needed however. Just preferred calls to circle of care.
Helpful Report
Posted 8 years ago
I got the help to my house very quickly and transported to the hospital
Helpful Report
Posted 8 years ago
Answered my call
Helpful Report
Posted 8 years ago
I fell and could not get up. Help came within 15 minutes and got me up and into bed. They shut off all the lights and locked up when they left.
Helpful Report
Posted 8 years ago
I am Alex's friend and we are so Thankful for you being there to help Alex, he is home from the hospital today and seems good, we can't thank you enough for all that you do. Janet
Helpful Report
Posted 8 years ago
Sorry I must have accidentally hit my wrist that I wear my bracelet and alarm went off. I Told them it was an error and was not having a problem. Explained to employee and that was the end of situation.
Helpful Report
Posted 8 years ago
ambulance was called and took Bessie to the hospital
Helpful Report
Posted 8 years ago
Prompt pleasant response plus additional notifications to my family
Helpful Report
Posted 8 years ago
The guys came in a timely manner. They took my dad to the hospital and were very friendly and concèned
Helpful Report
Posted 8 years ago
Alert 1 is rated 4.5 based on 1,330 reviews