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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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All protocols were followed and I received the help I needed quickly. Thank you!
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Posted 7 years ago
very pleased with your services
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Posted 7 years ago
I was not responding, had a seizure, help came very quickly, my illness is terminal, I rely on life alert.
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Posted 7 years ago
We appreciate your phone calls when the first person on the list was not available so you made two more phone calls to us. Thank you so much. Everything turned out fine.
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Posted 7 years ago
Good job contacting MN e for my MOM!
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Posted 7 years ago
Responded immediately and then called back to check on me
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Posted 7 years ago
I really appreciate that you called my daughter, son & sister in law because June did get hurt. She ended up in the hospital.
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Posted 7 years ago
It took quite a while for the phone to be coordinated to Richie and to the base, but it is working fine now. The phone was set up yesterday with help of healthcare worker. It was too confusing for Richie alone. Hopefully, the contract will go til 1/17/2018 and not from when the defective phone arrived. Thank you.
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Posted 7 years ago
Quick response. Very professional
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Posted 7 years ago
they were very kind and professional
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Posted 7 years ago
my 91 year old mother in law became extremely sick and progressively weak. We had to call EMS twice in one day and the dispatcher on the other end of the line was very caring and helpful. He offered to stay on the line with me until they got to her. They followed up with the phone call to make sure we were alerted to the fact that we knew you were contacted. We had piece of mind before but now we have even more of it! Thank you for providing such a valuable service!
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Posted 7 years ago
Sensed the fall automatically, responded quickly, stayed on the line until help arrived.
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Posted 7 years ago
bzbzbzbzbzbzbzbz
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Posted 7 years ago
Quick response,attentive cattendant.
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Posted 7 years ago
They got EMS there in a timely manner. Was able to update Alert 1 and provided them with essential contact information and emergency access procedures to my mother's house, in the future
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Posted 7 years ago
you did everything that you advertise. Well done
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Posted 7 years ago
Everything worked well - EMS was called, and we were notified immediately. My mother-in-law was admitted to the hospital and is doing well. Thank you!
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Posted 7 years ago
Paramedics were there within minutes of my mother in law pressing her button.
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Posted 7 years ago
Prompt calling to me, the daughter
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Posted 7 years ago
The response was very fast.
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Posted 7 years ago
Alert 1 is rated 4.5 based on 1,330 reviews