Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is Tony Ellington . You totallie dropped the ball . My 86 yr old mother fell hit the alert and no one was sent to check on her . Some one (Dispatct )called my sister and when she arrived my mother was laying on the floor at least 30 min after she received call . What exactly I'm I paying for . To say I'm upset is an under statement.”

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Posted 8 years ago

“Yourr response to my mother-in-laws call was excellent. I received the alert about 6;30 am. We are satisfied with how her fall was handled. Thank you !”

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Posted 8 years ago

“Your response was excellent. SF Fire Department was summoned and arrived quickly. I was not able to get to the door, so the lock-key worked well. My daughter, son-in-law and son were contacted immediately. My daughter was able to converse with the Fire Lieutenant, on the phone, during the paramedics evaluation of my situation and then arrive at the hospital soon after my transport. I feel very safe with the Alert 1. Thank you!”

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Posted 8 years ago

“The service saved our dad's life. Thank you!”

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Posted 8 years ago

“Everything went well. Thank you. Edward is home and doing well”

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Posted 8 years ago

“John fell 2 days ago in the bathroom.....his alarm did not go off until caregiver arrived and pushed it for help......will never know why this time when really needed it didn't work.....I will be calling to return everything as he did not make it..... Thank you Mary jo larsen”

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Posted 8 years ago

“We are paying for the fall protection and when my mother fell it did not go off. She had to press the button herself. My concern is if she would have bumped her head and been knocked out when she fell it did not go off and then she would have been laying there. So I'm not sure why that part did not work.”

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Posted 8 years ago

“Need to discontinue alert one. Service has been very good”

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Posted 8 years ago

“I was very pleased with U all thank you”

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Posted 8 years ago

“i still would like to know who set my mother's account to say if she was not hurt to just notify the contact people. My mother told the responder she could not get up. Why would you do what you did? She needed professional help not 60 plus year old people. My mom said the responder was different than the other times and not as caring. I did not set my mom's account that way nor was I given any option to do anything in regards to that. So please advise me as to how this all took place.”

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Posted 8 years ago

“Feel very secure in my home knowing you are only a "press of a button" away. Thanks you. Rose Hancock”

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Posted 8 years ago

“Everything went according to plan. My Mother fell, hit her mouth on the table and went down. Paramedics were called, transported her to the hospital for stitches. She is back home and is fine. Thank you.”

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Posted 8 years ago

“Thank you. I have no complaints. When my mother presses the button, I get a call immediately. Excellent”

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Posted 8 years ago

“Your service was great, thank you and I am doing fine.”

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Posted 8 years ago

“Everything went well. There was some confusion i your care giver hearing me since I was at the other end of my house in another room. I would have preferred trying to get up myself (which I did) and having your office call me back. But both the fire department and my daughter came.”

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Posted 8 years ago

“I am Willies' daughter, Louise Grubb and I told my husband yesterday that I wanted to contact someone at Alert1 and thank you for the wonderful response to my mothers call. Your call to me was at 4:07 and my mother, who was in congestive heart failure, was on her way to the hospital by 4:30. I may have beat the ambulance to her house by 5 or 6 minutes. I am very grateful that you were there to dispatch the ambulance because her breathing was very labored.. She is back home now and doing very well. We have a visit with her Dr. today to make sure everything is o.k. Thank you again for your quick response and also for your continued concern. Louise”

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Posted 8 years ago

“Thank you very much for all that you do in looking after me. Shirley Baker”

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Posted 8 years ago

“EMS was at my home in about 15 minutes. It was just a pick up from the floor and I did not require any further assistance. Thank you the help Linda”

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Posted 8 years ago

“we have not received the unit yet, therefore how was the button pushed ????? Think about it Janet”

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Posted 8 years ago

“They did very good, it's just hard to hear them plainly, because their voice sounds muffled and going in and out. Also the volume sounds too loud.”

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Posted 8 years ago

Alert 1 is rated 4.5 based on 1,330 reviews