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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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We were able to call Alert1 back a few hours later because we had a question.
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Posted 7 years ago
i was having severe dizzy spells after a few days home from heart valve replacement i pushed my button and the man answered and assured me help was on the way. which it was. went to emergency and later was transferred downtown and quickly had surgery for a pacemaker because my heart kept pausing . Alert one got me the help i needed.
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Posted 7 years ago
My Mom fell and wasn't able to get up. She would have been there 7 hours if she didn't have her 1st Alert pendant. We'll worth the investment.
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Posted 7 years ago
This is his daughter and it made me happy because he was able to push the button and help was on its way
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Posted 7 years ago
I got the help I needed.
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Posted 7 years ago
the ambulance was timely and the staff was wonderful
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Posted 7 years ago
Got help very fast
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Posted 7 years ago
You called and even though I was not able to answer you left a message and I do appreciate that. Thank You Earl Krebs
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Posted 7 years ago
Great response time. Even called back make sure everything ok. Thank you
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Posted 7 years ago
They promptly called the list of people on the contact list and then called for emergency help. We were then able to determine if it was a medical emergency, which it was not. She needed assistance because she had gone to the bathroom all over the floor, which is what happened when she had a stroke. We are glad she was able to use the response button to get help when she did not know what to do in the middle of the night. I then went to her apartment and cleaned up the mess. All is well and she is feeling better. Thank you for the assistance in the middle of the night. Her daughter, Christy
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Posted 7 years ago
It is such a relief to have a way to get help when I need it. Thank you so much!
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Posted 7 years ago
Quick response and notification to all parties
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Posted 7 years ago
I was present as one of the first two contacts and you called the third contact. There was NO need for that!!!
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Posted 7 years ago
very responsive, and good customer service--eveyone has been very nice--thank you
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Posted 7 years ago
thanks for watching over my mom
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Posted 7 years ago
I am her daughter, and it give me a sense of comfort knowing she can contact me through Alert1 at any time.
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Posted 7 years ago
The service was just fantastic. Thank God I had Alert1. I always wear it in the shower, and that is when I needed it.
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Posted 7 years ago
This is her daughter, Peggy. You IMMEDIATELY dispatched EMS to assist my elderly mother who has fallen..on numerous occasions. And you IMMEDIATELY contacted me so I could drive to wherever she was and be there for her. ALERT1 IS AWESOME. !!!. I will NEVER changed companies, and will advise all my friends and family of your excellent and courteous services.God bless you ALL. I love you guys!
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Posted 7 years ago
Fireman came and picked me up I had fallen at the front door ...thank you ...I am very sore but ok...I lost my balance. I have to be more careful..
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Posted 7 years ago
Very professional
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Posted 7 years ago
Alert 1 is rated 4.5 based on 1,330 reviews