Alfa Travel Reviews

Name: Alfa Travel
Address: Alfa Travel Ltd Euxton Lane Euxton Chorley, Lancashire
Rating: 3.66

3.7 Rating 322 Reviews

65 %

of reviewers recommend Alfa Travel

Company Reviews

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Metrics

3.7

Based on 322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Phone:

08451 305666

Email:

sales@alfatravel.co.uk

Location:

Alfa Travel Ltd Euxton Lane Euxton Chorley
Lancashire
PR7 6AF

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Alfa Travel 1 star review on 30th June 2024

Mrs Norris

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just came back from Cornwall ,Chris our driver was excellent ,the knowledge was superb,he was perfect in every way ,polite ,helpful nothing too much trouble ,I’ve never experienced a driver like him,he is a credit to your company ,hotel Eliot was very good ,hotel ,staff food and drink excellent,we went on all tours ,worth every penny ,we were a group of nine from Liverpool celebrating my sisters 70 th birthday ,we had a ball ,thank you.”

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Posted 5 days ago

“My adult daughter was taken ill on the journey to the Hotel and admitted to Bangor Hospital for an operation. Thus, my four days at the Hydro Hotel, Llandudno was extended to twenty four days and the staff looked after me VERY well. I would like to commend Zoltan, the assistant manager and Konsantin, the manager, for their continuous support Finally thank you to Louise Baker, customer support who arranged our safe journey home to County Durham”

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Posted 2 weeks ago

“Did not have a bad experience just returned from a lovely holiday porthcawl seabank hotel my friend and myself had a lovely time hotel very nice staff very good and most of all our driver Steve the best so polite caring nothing too much trouble he made our holiday a credit to your company well done Steve and team at seabank from Mrs sedge and Mrs lewis”

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Posted 2 weeks ago

“Was at the Queens hotel blackpool 28th March had a lovely time staff was friendly food was nice had a great driver Joe kelly he was so helpful would definitely recommend”

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Posted 3 weeks ago

“Returned from. Exmouth on Saturday 29th March . Our driver Peter, was fantastic , full of knowledge and made us laugh a lot. The Trips out were excellent.The Cavendish Hotel was lovely, clean, friendly and the food was lovely.The evening entertainment was generally very good. All in all we had a great holiday.”

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Posted 3 weeks ago

“Had a great holiday at the Queens hotel blackpool can't fault anything about it the hotel was great the driver Joe kelly was excellent very helpful”

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Posted 3 weeks ago

“Spent 5 days at Eastbourne early February for husbands birthday. Lovley hotel fantastic food and great service. Nothing was too much trouble. Trips out were great. Driver Stuart was very informative about the local area. Would recommend.”

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Posted 2 months ago

“We have been going with alpha travel for over fifteen years ,never .disappointed. we go to Blackpool in feb 2025 ,to celebrate my sister who I lost through cancer but she loved going to the shoe shop round the corner from hotel ,will be sadly missed but we will see all our friends at queens hotel cannot wait.”

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Posted 3 months ago

“A fantastic Christmas break in Ilfracombe at the Imperial Hotel Entertainment efficient and friendly staff and Managers worked very hard a fantastic team great entertainment food and presentation excellent room very comfortable and warm would recommend”

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Posted 3 months ago

“Have just booked holiday with Alfa travel and the lady in question Nichola Tracey hill /brown was a credit to Alfa 20 out of 10 thanks Tracey Patrick,....”

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Posted 4 months ago

“please when you do a coach holiday more then three hours away please do more stops i recently did a tour of porthcawl Wales it took over seven hours to get there by coach with one ten min break at woodhall and then an hour break at service station we travelled from grimsby since 07.30 coach came early and we didnt arrive at the hotel until gone after 4.30pm long time and with only two stops my back was in half and i had really bad cramp as well sitting in the seats unable to move the coach was so uncomfortable and lacked space no hpt drinks served no charger plug cable very uncomfortable and long long journey coming home was the same it was over 6 hour journey with one stop again at a service station only and then when we reached woodhall it was straight on the coach home after spending from 09.30 departing porthcawl to reaching the service station three hours later did not reach woodhall until gone after 3.30pm i did not get home until after 7.30pm very long time maybe they should be more stops breaks and more drivers like two drivers if travelling to scotland wales and south east south west if the journey is more then 3 hours long maybe alfa should consider that but it was a fabulous hoilday”

Helpful Report

Posted 5 months ago

“Really good holiday to porthcawl wales lovely lovely welcoming people and staff and manager craig he served us me and my partner at the hotel restaurant really good welcomijg guy massive credit to staff and Craig. Driver James really knowledgeable and friendly credit to him and alfa as well hotel clean safe great entertainment stayed here in oct had some lovely excursions as well food drink lovely really well done to you all a really big thank you and what great team work you all do. The only problem for me was the journey and the coach it had no power charge points on it ive been with alfa a good few times now and all of the coaches apart from this one had power charger on the coach it was a very long journey only 10 mins to the woodhall service station not enough time to get a drink the only issue was we was on the coach from 7.30 to 11.15 without a stop and then from 11.25 to after 1.30 an hour lunch it was over seven hour journey to porthcawl my partner suffers with his legs most of the passengers did say to us that they had more comfort stops last time only two breaks in seven hours its not good i would have liked to gone to aberfan as well or stopped of somewhere else before we got to the hotel we had a long journey coming back home as well. Really lovely views cant fault the hotel at all really clean had sea view which was a massive surprise really beautiful views would i come again no because of the long journey it was to long for my partner we was on the coach for hours my partner is really big heavy and taller then me and he also suffers from arthritis bad as well we was cramp up it was also to hot on the coach as well far to hot for my liking”

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Posted 5 months ago

“We had a wonderful break The Hydro in Llandudno in April 2024, all fine, hotel food good, excellent driver Derek, hilarious but excellent driver. Now on another trip to The Elliot Newquay , it is our 2nd time here. Again clean comfy, good food, our driver is Chris ( son of Derek) he says! Excellent driver, he has Dereks sense of humour. Can't fault Alfa, it does exactly what it says in the book and more. The staff are brilliant helpful and friendly and work their socks off. It is our 4th trip with Alfa and we will use them again.”

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Posted 6 months ago

“Our driver Adam was fantastic very knowledgeable and pleasant we were at Bournemouth 13th Oct 2024”

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Posted 6 months ago

“Went on first coach holiday due to health problems,wasn’t disappointed.From pick up to return enjoyed everything including organised trips.Will definitely go on another trip.”

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Posted 6 months ago

“Just returned from Norfolk Royal Bournemouth A Fabulous Hotel Beautiful Room Nice Food Richard and his staff were fantastic The day trips were excellent Especially Beaulieu Motor Museum Enjoyed this trip”

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Posted 6 months ago

“Just returned from Scarborough--Yorkshire after a wonderful 5 day holiday, not a single complaint to make about the Cumberland Hotel, fantastic staff in all departments, drivers were fantastic,polite,helpful,cheerful,even with awkward travelers.Must make a reference for Richard [ Bland's Coach ] our driver he helped everyone each time, even doing first aid at one point. our two days excursions were fantastic too.This is our 3rd break with Alfa and not one complaint, do hope you get at least get a gold star rating this year as it is well deserved.Christmas is our next one with you and already sorting out for 2025 Spring break.Well Done. Dee and Roy Davies-- Corby--Northants”

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Posted 7 months ago

“Last day of our holiday in Scotland. We have had a great week here. Our driver Dave from Als coaches has been amazing. He has made a good holiday an excellent holliday. The level of customer service delivered by dave to myself and the other passangers has been trully excellent”

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Posted 8 months ago

“Just returned from staying in the selbourne hotel Dunoon. Staff very pleasant and helpful we had a lovely waiter Jesus . He was very helpful nothing was a bother to him . He has a lovely personality. The hotel was very nice the bar and dining room has been refurbished and is lovely. The room was dated but clean , comfortable bed, soft towels and plenty of hot water. Fantastic views . Enjoyed the trips to Oban, Bute, inverary and luss . The weather wasn't always good but that's Scotland for you. Our driver was Kevin and he kept us entertained and was very informative. We will be using Alfa again x”

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Posted 8 months ago

“Western super mare anchor hotel really good staff great especially the waitress went to Bristol with Jack the driver very good one of my best holidays and I have been on lots”

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Posted 8 months ago

Alfa Travel is rated 3.7 based on 322 reviews