“Many of the suppliers on Alibaba use the “bait and switch” scam. They advertise an item for a certain price and when you inquire about buying the item the price is triple! When you ask about that they blow smoke up your butt. It’s clearly a scam and I no longer trust their website, the practices clearly are deceiving and dishonest. None of these are qualities of an admirable company. I’m going to attach photos to show exactly what I am talking about. Not honorable practices. Buyer beware.”
“Hangzhou Green Forest Toys & Gifts Co.LTD
I ordered 200 units of a product from this supplier for $5,000 with the intention of selling them through Amazon FBA in the United States. Unfortunately, this turned out to be a major mistake.
The supplier misrepresented the product specifications, failed to meet Amazon's compliance requirements, and engaged in deceptive practices throughout the transaction. As a result, Amazon US rejected the entire shipment and ultimately disposed of the goods, rendering my entire order unsellable and worthless.
Despite multiple attempts to resolve the issue, the supplier took no responsibility. I am now left with a total loss, and no compensation has been offered.
Buyers beware – do not risk your time and money with this company. If you're sourcing for Amazon or international markets, look for a supplier with proven compliance and transparent communication. This company is not trustworthy.
Key Issues:
1. Misrepresentation of Compliance:
The supplier explicitly guaranteed compliance with Amazon US regulations and agreed to cover any resulting costs if certifications failed.
Despite this, Amazon rejected the shipment due to non-compliant documentation.
2. Deceptive Order Processing:
The supplier initially attempted to fulfill the order using different products to reduce cost.
They then submitted an incorrect order on Alibaba and asked me to settle the actual order privately—a direct violation of platform policies.
3. Misleading Shipping Advice:
I was advised to declare the items as “wooden toys” instead of “wooden furniture” to minimize import duties.
This misrepresentation directly contributed to the shipment being flagged, delayed, and eventually removed by Amazon.”
“Stop wiring cash to this company. If they cannot accept a legitimate credit card payment, then they are not safe to do business with. They say they offer a money back guarantee but will not help the buyer get their money back or product delivered.”
“TRANXCHK ASSETS AND SECURITY COMPANY HELPED ME, do not use Alibaba, they will restrict your account, no delivery will be made. also bad customercare. report to tranxchk >G-__MA___il____,,,c0M”
“Whatever you buy, trying to get a ship here. From China is a joke. We all should know better already. Anything you're gonna buy from China is a waste of time. The shipping is ridiculous good luck getting anything !”
“"I have been using Quotex for a while now, and I am very satisfied with their platform. It’s fast, user-friendly, and offers a variety of tools to make trading easier. I appreciate the effort Quotex puts into ensuring a smooth and comfortable experience for its users. Their customer support is also helpful and quick to respond. Highly recommended!"”
“PUBLICLY DECEIVING CLAIM BY ALIBABA.COM
See https://www.alibaba.com/product-detail/China-Factory-Wholesale-Professional-All-in_1601141524213.html?spm=a2756.trade-list-buyer.0.0.704076e9UeWWsF:
“Easy returns and refund.
Claim a refund if your order is missing or arrives with product issues, plus free local returns for. defects on qualifying purchases
Alibaba.com protects all your orders placed and paid…”
My case has appeared to be quite the opposite.
I am providing weblink to the sale advertisement of the item in dispute httpswww.alibaba.comproductdetailChinaFactoryWholesaleProfessionalAllin1601141524213.htmlspma2756.tradelistbuyer.0.0.391776e9dVw0g2. Its advertisement is in English. However, no instruction manual has been supplied with the item. I requested such an instruction manual from the seller, but it appeared that there is no instruction at all. They offered video instruction in Chinese, but it is useless for me. Advertising an item for sale in English and having no instruction manual in English is somewhat deceiving and misleading. It is also not safe to buy and use an electrical appliance without instruction manual. Knowing all these, I would not make my decision to buy this item. Moreover, it is not possible to operate PID, which is stabilising water temperature in brewing chamber, without instruction manual. Usually, coffee machines are offered for sale being optimally tuned. I expected the same from this machine too. I expected that PID has been already tuned to keep required water temperature. However, it appears that PID is defective. It does not stabilise temperature as required, and water temperature is significantly fluctuating. Also, heating of group head is unusually slow. It comes to view that this machine is faulty and can't be used for its advertised purpose. I have no idea of how I can support this evidence by photos and videos. Given all the previously mentioned, I am willing to return this machine for full refund of money paid via relevant PayPal transaction. However, Alibaba.com has rejected my application with no help at all. I will never buy anything from Alibaba.com again.”
“NEVER BUY OFF THIS WEBSITE THEY RIP YOU OFF
The worse Website to purchase from will not refund even when you have proof the item has been lost in the post they just advised you to go EVRI which you can do as there is only an automated email chat and phone I have raised this and shown them proof to be told no refund possible so basically I have lost money :( ripp off the website and would never buy again off there... BE CAREFULL YOU WILL LOOSE MONEY BUYING OFF HERE
The update on your consultation regarding AliExpress order 3043094153197812
Thank you for contacting AliExpress regarding order 3043094153197812.
Upon checking the tracking information this package has arrived at your local post office and waited for your collection.
We warmly suggest that you can contact the local post office or shipping company and you will get this package as soon as possible.
If you are unable to receive your parcel, ask them to issue you a document proving that you never received this order and make sure that the document should have an official stamp (including the following information: tracking number, address, condition of the parcel, etc.) and reply to the email within 48 hours. The platform will resolve it for you as soon as possible.
Your understanding and cooperation is highly appreciated and we hope you have a great experience shopping with AliExpress.
Think they are stupid how can I contact evri all they tell me is the item is lost you need to try contact them
Date of experience: 10 October 2024”
“Do NOT buy any electrical goods from Alibaba. I bought a laptop, which arrived with the wrong plug, even though I specifically stated a UK plug. They sent out the correct plug and within a few days the screen stopped working. They sent out a new screen, which I had to replace myself and that didn't sort out the fault, so I asked for a refund, which they refused because it had gone past the 30 day deadline. It had gone past the 30 day deadline because the supplier had took so long to rectify the original order. So, once again, DO NOT BUY ELECTRICAL GOODS FROM ALIBABA.”
“fast recovery channel Who helped me recover my $56,700 from online fake forex and binary options investment platforms. Documenting all that has happened is very important. The world would be better if we did not have thieves and people who create scams aiming to steal from us. The best move anyone can make is to educate themselves about possible scams and the way they work because they are everywhere and to be intelligent in the decisions made by them and the information they provide all thanks to fastrecoverychannel @ mail . com”
“Would give a zero but not an option so a rating of one is generous. Bought a product, and product not delivered and company took my dad's money. I immediately stepped in to help and no responses to our e-mails and chats. You cannot call them on the phone to explain., worst experience and company I have ever dealt with. It's like you are talking to someone in space, and nobody is there to answer. We called the better business bureau (look at those reviews and see the true story) and the FBI to report this company.
Tip for consumers:
Have somebody answer our chats, emails, California phone number we called *******580 in 525 Almanor Ave. in Sunnyvale, CA
Leave message and nobody returns calls. Was hard enough to find the number to even call.
Products used:
Never shopped and basically stole my dads money and we have no product and they have $1,500 of his money
Disgraceful/fraud”
“Online crypto investment is not a hundred percent guarantee. I was so foolish to trust some brokers on Instagram they deceived me to invest with them to earn good profits but it was all lies. I am presently working with '' wikihelpdesks @ gmail . com to help me recover my funds. Please stay away from this online stuff.”
“Alibabas Trade Assurance is a scam
No matter how solid evidence you as a customer provides, trade assurance will side with the supplier. This means that trade assurance is completely worthless. Or worse, it gives you a false sense of security while you are being scammed.”
“It's a good thing investing with Zozozon but there are unreal Zozozon brokers they stole a lot from me 4months ago my grand mom has refer me to to file a compliant to '' wikihelpdesks @ gmail. co m '' for a successful recovery i hope am doing the right thing. i hope i get a respond here.”
