“The Carpet Fitters damaged our newly painted room by taking paint off the skirting, edge of bedroom door and scraping the wall. One of the fitters pointed out to my husband the damage on the wall and the skirting and asked if he still had paint. Choice of carpets on the website and samples good but carpet fitting would not use again. Don't believe that they took their time when they noticed that they were causing damage when the attitude was 'do you still have paint'. No apology offered for the damage caused.”
“The service received from the company both on the phone and over the internet for ordering was extremely good. I was given advice on the products and how the order would proceed. The fitter [Simon] and his colleague were first class taking a lot of trouble to ensure that the patterned carpet was laid very well. I was also surprised how quickly the order was completed. We have already received complements on how the carpet looks and how well it has been laid. Many thanks.”
“I placed my order before going to work and I had two emails in respect of my order before 11.00 a.m. I am just waiting to hear from the fitter as to when the carpet will be fitted.”
“I can't comment on the quality of the carpet, but the delivery was confirmed as Friday. When I called on the Friday to find out when it would be here (as taken the day off from work) I was told misunderstanding it would be there Monday. The carpet fitter had a wasted journey as well....”
“Superb value - I did EXHAUSTIVE research and found this was the best price available for a top quality floor : 4mm thickness with R11 anti-slip rating, (which is a level up again from what's deemed safe for bathroom flooring). The website was informative and the staff extremely helpful in answering queries and arranging suitable (and fast) delivery date. Very happy indeed.”
