“The carpet I ordered was half the price I had seen it in a local store. The carpet and underlay arrived within 6 days of ordering.
Communication re delivery was excellent and the delivery man was very pleasant.
I am very satisfied with the service and will definitely order again from Allfloors Express in the future.”
“Really pleased with AllFloors Express - good range of carpets at really great prices. The carpet we chose was half the price of other sites. Excellent quality of carpet, friendly staff when I rang up with some queries, and very good delivery service where we were called when the van was half an hour away so we didn't have to wait around all day for delivery. Would not hesitate to recommend to others and use again. Thanks!”
“Martin was a great help, we had an I.T. issue during the online ordering process and he assured me all would be fine. It was and I was kept up to date throughout the delivery phase. Carpet looks great in the nursery too.”
“Brilliant communication from Martin throughout the day, and he even went out of his way to accomodate me in regards to issues I was having about getting the carpet into my flat and worked with myself and my fitter to come up with the best plan of action that worked for all of us. Much appreciated. Really set my mind at ease and was extremely helpful. Thank you :)
Would definitely use again, and recommend to friends. Not just for the quality and cost of the carpet, but for the people who work there as well.”
“Excellent firm to deal with. Easy to order and prompt delivery of a quality carpet at exactly half the price I had been quoted locally. No hesitation in recommending.”
“Ordered a sample of a carpet using the web order form. Correct sample arrived quickly but was tiny. Too small to get an idea of what the colour and texture would look like as a block. I had hoped for something at least 5cm by 5cm. I hope the company changes this.”
“Really happy with service, the carpets I ordered where not in stock at time of order but the company did everything to help me ,kept in contact via email so always knew the state of play,
Highly recommend”
“There was no notification of when I could expect my delivery or that it had even be dispatched. I was told that the driver would phone me when they were an hour away, which they didn't. When I questioned your customer service dept they said the couriers don't phone, contradiction! Not impressed!”
“Excellent service. Samples arrived next day. Ordering carpet was easy, confirmation of order received by return. Delivery date given at time of order, and carpet received as promised. Would use seller again. A*****”
“I requested a carpet sample in order to check the colour. It came within a dew days but was tiny, less than 2" square including binding. Even so, the colour did not seem to reflect its name. Overall a complete waste of time.”
