Allstate Private Car & Limo Reviews

Name: Allstate Private Car & Limo
Rating: 4.00

4.0 Rating 717 Reviews

1 %

of reviewers recommend Allstate Private Car & Limo

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4.0

Based on 717 reviews

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About Allstate Private Car & Limo:

Established in 1982, Allstate Limousine has provided New York City and the Tri-State area with more than 30 years of reliable transportation services.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not quite the appropriate vehicle for people with a physical handicap. Company fails to properly identify and list their vehicles.”

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Posted 6 years ago

“Our ride was so disappointing That it does not even deserve the minimum of 1 star. After a delay of our luggage at the Airport due to the weather conditions are we ”Welcomed” to a so called ”VIP” car That couldnt be in a worse condition, so old and dirty. If it had been cleaned in the last year both on the inside and outside would probably be a joke. Looked like dry vomit in the frontseat. Usch!!! It was also too small for what we purchased, because the requirement for the VIP car was that it would fit 4 people and 4 normal size luggages. However, the driver had a huge car wheel in his trunk so we had to squeeze into the car with a luggage in the backseat ending Up sitting horrible bad the whole ride. We Have pictures provning this!!! On top of this bad experience, Did the driver turn of the air in the car which made all the windows foggy and impossible to look through. Lastly, couldnt the driver even find the right address. Im so disappointed, That I cant find words... I ordered your service because of recommendations and a VIP car since we are in NY for Birthday Celebrations and this is How it starts. I Have seriously never had such bad experience anywhere else in the world. I wish to be contacted by your company and be compensated for this extremely poor service of yours! This was absolutely unacceptable!”

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Posted 6 years ago

“Driver was on time at the correct pickup location. He was very courteous and chose the best route avoiding traffic. Very pleasant experience”

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Posted 6 years ago

“great experience after a stressful journey. Driver was polite,courteous and knowledgable,and the transport was in very clean and tidy condition.”

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Posted 6 years ago

“Nice town car, good driver, prompt service. What more could anyone want? I'll use this service again.”

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Posted 6 years ago

“Excellent service on a cold night in New York. All coatings were upfront and detailed right from the very start. Absolutely no complaints.”

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Posted 6 years ago

“We made 2 bookings JFK to Manhattan and return 4 days later. The first taxi didn't show up despite being told it was waiting for us at the airport, we walked up and down the pick up area for 30 minutes it definitely wasn't there. The return trip was like a white knuckle ride, erratic and dangerous driving. At one point I was asked by the driver if I was paying By cash or by card, I said I'd already prepaid he said no you pay today, I did try to push back but he insisted I hand over a credit card, so to avoid conflict, I handed over my card, this is all while we are still on the road, the driver swiped my card on a manual card pay machine again all while he was driving, I got no receipt, when we stopped I just wanted to get out to feel safe. By the time we had our bags and I had checked my children were safe and ok the driver was gone. I've now had a random payment taken from my original credit card I pre booked with, not the one I gave the driver. All in all a dreadful experience if I could give 0 stars I would. I will be making a formal complaint to the company.”

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Posted 6 years ago

“My driver was excellent and patient since my flight got in a bit late. Highly recommend!”

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Posted 6 years ago

“The driver was fantastic, this was a great experience and a great welcome to NYC. I will tell everyone I know about this Service”

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Posted 6 years ago

“Driver was friendly, came inside to help me with luggage.”

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Posted 6 years ago

“Polite, friendly, efficient and reliable 🌞 . A great job all round, many thanks.”

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Posted 6 years ago

“Punctual, responsible, professional”

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Posted 6 years ago

“Our driver was there on time waiting for us and super friendly! Great service!”

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Posted 6 years ago

“Great driver, great car, great ride!”

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Posted 6 years ago

“As soon as we landed at JFK, there was a text message that our driver was there. We also got a call from the driver confirming he was there and asked us to let him know when we got our bags and he would pull up. It all worked out perfectly; and the driver was very nice and drove very safely and efficiently.”

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Posted 6 years ago

“Terrible experience. Pickup time and destination that were confirmed by email were not given to driver. Driver did not immediately confirm destination so I was stuck in car when we discovered the mistake. The company representative did not confirm fee and it was left to driver. I feel completely ripped off. To add insult to injury, the Company never replied to my email querying the mistake.”

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Posted 6 years ago

“Great driver. On time early in fact - good! Clean. Helpful.”

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Posted 6 years ago

“Samir was excellent. We would love to have him in the future”

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Posted 6 years ago

“Very nice driver giving professional service”

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Posted 6 years ago

“Driver was outstanding”

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Posted 6 years ago

Allstate Private Car & Limo is rated 4.0 based on 717 reviews