Allstate Private Car & Limo Reviews

Name: Allstate Private Car & Limo
Rating: 4.00

4.0 Rating 717 Reviews

1 %

of reviewers recommend Allstate Private Car & Limo

Company Reviews

Metrics

Info

4.0

Based on 717 reviews

Customer Service
Communication Channels	Telephone

About Allstate Private Car & Limo:

Established in 1982, Allstate Limousine has provided New York City and the Tri-State area with more than 30 years of reliable transportation services.

Write Your review

Tell us how Allstate Private Car & Limo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered the car to pick us up two hours after our planned flight arrival. Our flight arrival was 1:15 pm, we ordered the car to be there at 3:15 pm. I received an e-mail at 12:40 pm saying the car was ready for us. I did not read the e- mail until 2:15 when we had picked up our luggage. Now I have received a bill from you at 122$. That is the double of what I agreed and accepted to pay. The wait I must pay 56$ for! I mean that is unacceptable.”

Helpful Report

Posted 7 years ago

“Everything was great. Clean car and friendly driver.”

Helpful Report

Posted 7 years ago

“I requested a luxury vehicle to pick me up from LaGuardia airport and was greeted by a Toyota Camry...NOT a luxury sedan. I was overcharged for that trip by almost $9. My return trip to LaGuardia was in a Toyota 4Runner...also NOT a luxury sedan, as requested. I was insanely overcharged for that ride by $42.15!”

Helpful Report

Posted 7 years ago

“Good service, good communication and very easy to reserve online. Driver was professional, extremely courteous and very helpful.”

Helpful Report

Posted 7 years ago

“Traveling to NY with two small grandchildren. Paid extra for driver to meet us in terminal. Not only did that not happen, when responded to a text that driver was outside in black suburban,(50 yards down the curb) no driver, ONLY A POLICEMAN WRITING A TICKET to suburban for illegal parking. Walking back to taxi noticed the suburban passing us and then stopping. Finally got the ride to Times Square. Did get the ten dollars refunded, but other nefarious charges appeared. Obviously, will never use this service company again!!!!!”

Helpful Report

Posted 7 years ago

“Driver on time and very courteous. We'll be taking Allstate back to airport.”

Helpful Report

Posted 7 years ago

“Great ride nice driver”

Helpful Report

Posted 7 years ago

“Driver was timely (arrived early); car was modern, clean & comfortable; price was good value.”

Helpful Report

Posted 7 years ago

“We were very pleased with the excellent customer service we received from Allstate private car & limo company. They coordinated our pick-up using text and voice mail and the drivers were on-time, courteous, and excellent drivers. Our driver from the airport to our hotel was particularly friendly and chatty, which made the drive more enjoyable. I have had bad experiences with other limo company's in NYC, however, I was very pleased with the service we received from Allstate. I highly recommend Allstate, if you are traveling around NYC. KMC”

Helpful Report

Posted 7 years ago

“Out driver was truly an awesome person and we loved it!!”

Helpful Report

Posted 7 years ago

“I requested a luxury car (Cadillac) and it was send an old SUV with damaged door and rusty seats. The car was not properly identify with a board indicating pasaste name. The driver was not american hence difficult to understand”

Helpful Report

Posted 7 years ago

“Courteous and on time. Knew how to get around traffic”

Helpful Report

Posted 7 years ago

“Very helpful driver”

Helpful Report

Posted 7 years ago

“Our driver was very polite and professional. He drove well. I'd use your company again.”

Helpful Report

Posted 7 years ago

“Nice motor. Smooth ride.”

Helpful Report

Posted 7 years ago

“Nice driver and car.”

Helpful Report

Posted 7 years ago

“Allstate picked us up at LaGuardia exactly on time. The driver was pleasant, and the car was clean. We had notifications by voice, text, and email telling us what car to look for.”

Helpful Report

Posted 7 years ago

“First, I would say the pickup at LaGuardia went fine. My pick up at the hotel to return to LaGuardia didn't happen. I called about 8:15 am to let you know I was waiting. When someone got on the phone, the concierge in the hotel was put on hold for close to 10 minutes. When someone came back, it turned out there was no car to honor my reservation. When I asked what I was supposed to do, the rude girl on the other end said take a cab. I did and it cost less that your price. I haven't seen my charge yet, but I will assume I was NOT charged for return airport trip. Also, I will assume NO tip was put on the first charge, since I paid the driver in cash. I have no plans to return to NYC any time soon, but if I did, I certainly wouldn't give you my business!!!!”

Helpful Report

Posted 7 years ago

“prompt timing But don't did not assist with bags”

Helpful Report

Posted 7 years ago

“Our Driver was very knowledgeable of the City and a very pleasant fellow. Very clean vehicle and on time.”

Helpful Report

Posted 7 years ago

Allstate Private Car & Limo is rated 4.0 based on 717 reviews