Allstate Private Car & Limo Reviews

Name: Allstate Private Car & Limo
Rating: 4.00

4.0 Rating 717 Reviews

1 %

of reviewers recommend Allstate Private Car & Limo

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4.0

Based on 717 reviews

Customer Service
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About Allstate Private Car & Limo:

Established in 1982, Allstate Limousine has provided New York City and the Tri-State area with more than 30 years of reliable transportation services.

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Anonymous

Anonymous // 01/01/2019

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“I had the car service pick me up at Newark Airport to take me to Manhattan. The driver was waiting for me in the baggage area. The pick up was efficient and the driver very professional. I definitely would use this car service again and recommend it to others.”

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Posted 7 years ago

“My 2 flights delayed so many hours, and I contact the office twice. It was so easy to change pick up time. LaGuardia was crowded but the driver found us quickly. Return trip, the driver showed up in front of the hotel even 5 min before scheduled time. We arrived JFK on time despite traffic.I really appreciate their service.”

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Posted 7 years ago

“The vehicle was beat to hell on the inside. Literally ripped seats and arm rest. Rear air conditioning did not work at all. This vehicle didn't represent my expectations in ANY way. The driver was really nice but got lost taking us to an address. We ended up having to put the address in our GPS on our phones to get us there and we had driven by it twice. Thought that would have been easy for him using a map on his phone as well.”

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Posted 7 years ago

“Taxi went to the wrong location. It took 5 phone calls to Allstate and me needing to hunt down the taxi (running across other side of Times Square). 30 mins late. Not great.”

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Posted 7 years ago

“Reasonable price, no extra cost hidden. Quick response, same day pick up. Clean car and polite driver!”

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Posted 7 years ago

“On time. Ride was relaxing.”

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Posted 7 years ago

“Our driver was very nice and the car was comfortable.”

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Posted 7 years ago

“Made it there early and they even give you a courtesy wake up call in case you overslept! Will use them again...”

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Posted 7 years ago

“Driver was on time, courteous and an excellent driver. The ride was smooth and very relaxing. Couldn't ask fir a better trio!”

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Posted 7 years ago

“on time and very nice driver”

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Posted 7 years ago

“Good limo, arrived on time, friendly driver.”

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Posted 7 years ago

“Our driver Ahmad was excellent in every regard. The car was great as well.”

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Posted 7 years ago

“Driver was friendly. Drove well. Confusion over payment. Husband made reservation, so didn't know if it was prepaid. Driver didn't know. Called you. Put on hold. Seems like he should have had the info. Also I was not sure if gratuity was included when booked or if additional tip was appropriate.”

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Posted 7 years ago

“Billing and gratuity was very cumbersome. Wasn't sure what was paid along with the gratuity”

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Posted 7 years ago

“Our driver was polite, professional and punctual. We could not have asked for better service.”

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Posted 7 years ago

“I am not a picky or demanding customer, but this was very disappointing. I had just gotten off a 10 hour flight, and booked a car because I knew I wanted a comfortable ride into the city. Though the car was there on time, the driver was very unpleasant, almost abusive. He protested when I asked for ac, but did turn it on, with a grumble, but kept his window open.At one point he started yelling at me because he had been trying to talk to me and I hadn't heard him because I was listening to an audiobook, trying to drown out his radio. He would not let it go, though I apologized, and was ranting so much I had to call the office from the car to ask for help. They called him immediately and told him to stop and he did finally calm down. As a native New Yorker I don't have high expectations for drivers, but this is becoming a more service oriented business and more competitive, and drivers need to have some people skills.”

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Posted 7 years ago

“My car was much to small. I ordered a large car. But our driver was friendly nice and made our drive more enjoyable”

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Posted 7 years ago

“Allstate was very professional. The vehicle arrived on early and the driver was well dressed. He was very nice and helped us with our luggages. Also, the vehicle was nice (Lexus Hybrid), clean and comfortable. I would highly recommend it for future trips to the airport.”

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Posted 7 years ago

“Driver arrived on time! Smooth and safe journey. I will use Allstate again.”

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Posted 7 years ago

“The driver was exactly on time, the car was very nice and clean, the driver was helpful with our bags and a safe driver. Great price as well. All around great experience.”

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Posted 7 years ago

Allstate Private Car & Limo is rated 4.0 based on 717 reviews