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Allstate Private Car & Limo Reviews

4.0 Rating 717 Reviews
1 %
of reviewers recommend Allstate Private Car & Limo
4.0
Based on 717 reviews
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About Allstate Private Car & Limo:

Established in 1982, Allstate Limousine has provided New York City and the Tri-State area with more than 30 years of reliable transportation services.

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Anonymous
Anonymous  // 01/01/2019
Cars were 20 min early for pick-up, were new, comfortable and clean and drivers were polite and courteous. An all-around good experience.
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Posted 7 years ago
Great Service will use again
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Posted 7 years ago
Very nice and efficient driver. Definite recommend
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Posted 7 years ago
The driver was waiting for us when we got to the baggage area. He was very friendly very professional and help us with our luggage to his vehicle we arrived at our destination quickly and he didn’t outstanding job
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Posted 7 years ago
Driver pleasant and on time, confortable car . Super
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Posted 7 years ago
I ordered a vehicle to arrive at 9:30 to take me to LGA, the driver arrived at 8:30 and I was rushed. Then I decided to add a tip and that's when things went wrong. I was initially charged one price and after adding the tip found out the price jumped with taxes that were not mentioned or appeared on my receipt. And the receipt I received from the driver, the rate was crossed out from 62.32 to 72.32 plus the $10 tip. When I called to talk to them about the discrepancy the young lady had an attitude. I'd have been better off taking an Uber. I will never use this service again.
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Posted 7 years ago
We were met at the airport just as we had arranged. The driver knew my name had my information. He never confirmed the destination with me. I assumed he knew where he was to take us, after all he had my name and confirmation info. I have only been to NYC a couple of times. I had no idea of the highways, tunnels, bridges. But, we had been in the car a while and when he went through a really long tunnel I thought something was wrong. He was to take us to Brooklyn. We came out of the tunnel in the heart of Manhattan. I asked him why we were there. He said he was taking us to the hotel. He had the wrong drop off information. We spent hours in that car. He was not happy, we were not happy. He wanted to know why I didn't correct him. I don't know NY! I had no idea where we were going. He was nice, the car was clean. But to spend all that time going to the wrong place in rush hour traffic was insane. I showed him my paper work with the correct address on it. He was very quiet for the next hour. My credit card had better not be charged for the additional trip.
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Posted 7 years ago
The car was clean, the driver was polite, friendly, and cautious.
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Posted 7 years ago
Driver was punctual and friendly. Hassle free experience. Great rates.
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Posted 7 years ago
The driver was professional and arrived 15 minutes early. I received a text when he arrived. He got us to the airport quickly. The car was nice and clean. Overall, a good experience.
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Posted 7 years ago
Nice car friendly driver
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Posted 7 years ago
Driver was punctual and polite, vehicle was clean with ample legroom. Allstate represents great value for money!
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Posted 7 years ago
The car service was super fast and efficient. The driver made sure we were comfortable and was extremely nice. I will use this car service whenever I am in the city.
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Posted 7 years ago
Driver there to meet us on arrival. Car close by outside. Car was a bit tired. Back seats not so comfortable.
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Posted 7 years ago
Right on time and very friendly man !
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Posted 7 years ago
Very disappointed - I paid extra for a “VIP” car, only to be met by some horrid and ancient Lincoln Towncar and a grumpy and unprofessional driver. I am left wondering why I didn’t just get a yellow cab.
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Posted 7 years ago
Car was very late to meet our flight. The driver was not able to communicate with us. Then we were asked to sign a receipt which was completely blank, which of course, we declined to do. Terrible experience.
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Posted 7 years ago
Though our flight arrived with a two hour delay, our driver texted to let us know he was there waiting for us. He was prompt, courteous and helpful. Unfortunately, our drive from JFK to our hotel in Manhattan took us 2 and a half hours due to insane traffic! Welcome to NY! During this time he was calm and collected and tried his best to make our drive pleasant. Service was very good. 😊
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Posted 7 years ago
Allstate did a fantastic job working with me when my flights were canceled twice. Once we finally arrived our driver was on time, his car was very clean, and he was very courteous. Thank you for making us feel at ease after a stressful day.
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Posted 7 years ago
The driver kept us informed about the pick up location and timing. He also monitored our delayed flight into New York so it was a seamless process.
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Posted 7 years ago
Allstate Private Car & Limo is rated 4.0 based on 717 reviews