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Amara Living Reviews

4.1 Rating 122 Reviews
78 %
of reviewers recommend Amara Living
4.1
Based on 122 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 60%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Read Amara Living Reviews

About Amara Living:

AMARA is a leading International online boutique specializing in luxury gift ideas, beautiful wedding gifts and inspirational interior design ideas for your home goods and belongings.Amara was established in 2006 and has grown as a leading retailer till now. The Amara website was created to bring together some of the industry’s finest brands such as Missoni Home, Ralph Lauren Home and William Yeoward Crystal and many more.

Visit Website

Phone:

0800 587 7645

Email:

customerservices@amara.co.uk

Location:

Amara Living Limited Unit 4, Concord Farm School Road, Rayne Braintree
Essex
CM77 6SP

Write Your review

I have repeatedly used Amara and been very impressed with the service I have received. I am even more impressed having had an issue with a purchase and having the customer services team resolve this in an efficient and friendly manner and getting me a replacement without any problem. I would definitely recommend Amara to others
Helpful Report
Posted 3 years ago
Lovely products and fantastic service. One part of my order did not arrive, and once I contacted Amara, it was immediately reordered, and arrived as scheduled - thank you Adam for all your help. Would definitely recommend Amara for their quality products.
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Posted 3 years ago
I love their precious pieces. Amara’s various , unique products satisfy customers’ needs. I bought ashtray with a gift card included and the employee from the customer service is more than helpful to complete my order. Thank you Jack for your kindness and help. Thank you AMARA for your choices.
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Posted 3 years ago
Loved the first few products I bought, so I ordered a few more. Great customer service and quick delivery — thank you Adam for your help.
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Posted 3 years ago
I judge customer service not only on the service i receive at the point of sale but at the ability of the staff to respond and deal with any query or concern i may have about my order. Emily at AMARA was superb. Her ability and professionalism is a true asset to her employers and i would not hesitate to buy again from AMARA. Superior products and after sales service. Well done!
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Posted 3 years ago
A candle I ordered from Amara arrived broken, I sent some pics in and an explanation and had such a speedy, helpful and positive response from Daisy. Unlike some other companies who would question you further or request you send the item back before receiving a new one, Daisy arranged for an immediate replacement which reached me the next day. I was so surprised and delighted by both the efficiency and speed of the service. I will definitely recommend Amara and would certainly shop with them again safe in the knowledge that they would be happy to help me with any problems. Thank you again Amara and Daisy!
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Posted 3 years ago
Amazing customer service from Emily and Adam.Wonderful product.Will definitely recommend Amara to everyone.Anne
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Posted 3 years ago
Amazing and quick delivery times. And I had a problem with my coffee jug and the customer service acted wonderful: quick and easy!!
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Posted 3 years ago
Ordered some rum glasses unfortunately one was chipped. There customer service was excellent and they sent me a replacement by express delivery. The customer service agent Jack was amazing
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Posted 3 years ago
I would just like to say what fantastic customer service I’ve had from Amara I had a delivery a couple of days ago that had something missing I emailed in to customer service and they sent me out a replacement which reached me the next day great customer service definitely use Amara again
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Posted 3 years ago
I received an item that was defective and contacted customer service. The issue was resolved very quickly by providing free shipping for the return and a full refund. The customer service is excellent and everything was dealt with in a professional and timely manner. Would highly recommend this online company.
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Posted 3 years ago
The customer service is excellent, staff are very helpful and friendly. I called to amend my order and it was sorted straight away. To be honest, it’s my first time to order from Amara and it’s good stuff and excellent service! I can recommend this to everyone!
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Posted 3 years ago
I was very pleased with the professionalism and friendliness. In addition my query (damaged bowl) was resolved speedily with a replacement provided in a short span of time.
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Posted 3 years ago
My items arrived faulty and I contacted customer service and they dealt with my query efficiently and sent me out replacement products straight away. I would recommend Amara and I look forward to shopping again. Very happy customer. Jack was very helpful.
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Posted 3 years ago
Fantastic customer service. I had a damaged product replaced within 24 hours. Literally. DAISY was so helpful ThankYou. Please look on the website. Beautiful gifts for all price ranges. I will definitely be back SOON
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Posted 3 years ago
Following my previous one star rating due to a lack of response from Amara, I must say that The subsequent response from Customer Services in resolving my issue has been very good.
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Posted 3 years ago
Great customer service
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Posted 3 years ago
Delivery and customer service are excellent. Despite we had some problems on the products, the purchase experience was still nice with a great customer service from Myles. Highly recommended!
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Posted 3 years ago
There are no free international returns even though it was blatantly stated that returns were free on every single item page. I was sent an item that looked vastly different from what was being represented on the picture, and very ugly too. I was told to ship back the item at my own cost if i wanted a refund. Customer service is still back and forth on this matter, and they are not the quickest to respond. Asked me for all sorts of photographs too. The item was $170+, shipping back via DHL would cost me around the same price or more. I have to suck it up and keep that ugly looking thing. So international buyers, be 1000000% sure you are fine with this.
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Posted 3 years ago
Great quality. Perfect delivery service. Everything arrived well wrapped. Very happy customer. I will place another order.
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Posted 4 years ago
Amara Living is rated 4.1 based on 122 reviews