Amazon Canada Reviews

Name: Amazon Canada
Rating: 1.53

1.5 Rating 448 Reviews

10 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 448 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon Canada 2 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok, but some shipping costs are too high, and slow deliveries at times. Easy refunds. Good customer service”

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Posted 5 years ago

“I bought read disk rotors on amazon.ca , payed excellent low price with free delivery. Customer service was great ***** stars”

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Posted 5 years ago

“There delivers are great , my last two orders arrived way before the date I was quoted.”

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Posted 5 years ago

“Always got my packages on time and in perfect condition thanks Amazon”

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Posted 5 years ago

“I have been a prime member for over a year, but have only really started using the service for the last 6 months. Very happy. 2 issues have come up, but one item was refunded and the other returned with absolutely no hassle.”

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Posted 5 years ago

“I always compare their prices to my local stores. Their prices are usually less for the product I am seeking. I have returned a product without any hassle. Very straight forward. Love their website! they have so many products to offer.”

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Posted 5 years ago

“They offer a lot of options to choose from whenever I was looking for something I was interested into.”

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Posted 5 years ago

“Amazon provides detailed information about goods available. Access to seller for questions. Delivery on time usually. A to z guarantee and I've never been questioned about how many refunds I requested perhaps coz I needed so few as they are top notch. I highly recommend”

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Posted 6 years ago

“Fast shipping, good customer service”

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Posted 6 years ago

“Fast shipping easy return policy”

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Posted 6 years ago

“I had purchased 'Feliway Friends' for cats from Amazon.ca. The order was done in a most timely manner - in fact faster than I had originally anticipated - and both the cats & I are most appreciative. This was not the first time I had ordered this and I have had no issues what-so-ever; I shall be repeating the order when the time comes. Thank you to Amazon.ca!”

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Posted 6 years ago

“Great products at great prices, always guaranteed risk free shopping with Amazon!”

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Posted 6 years ago

“Stand by the product sold - get rebate if problems”

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Posted 6 years ago

“Good service, good price and fast and accurate delivery.”

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Posted 6 years ago

“Amazon continues to fulfill my orders on time and sends quality products. Constantly happy with the end result, Thanks Amazon!”

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Posted 6 years ago

“Fast prime delivery is great”

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Posted 6 years ago

“They always deliver on time, the products are exactly like described and i have never had a problem returning any item when necessary.”

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Posted 6 years ago

“Amazon and I have been shopping together for appr 7yrs.I am extremely happy with there customer service, and their satisfaction warranty. I recommend them to everyone I know. They have a huge variety to shop from, and it's hard to think of anything that is not available from them (at any hour of the day or night). I am mobility challenged and standing in a long line up after walking a store to find an item became too painful, - that's no longer a concern! With Amazon I shop from my chair in my pajamas if I want to!..and if I'm not satisfied with an item, it's not a problem to return it! It doesn't get better than that!! Thanks Amazon, you really have made my life easier as shopping is less painful now. :-) Karen Mowat”

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Posted 6 years ago

Amazon Canada is rated 1.5 based on 448 reviews