Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company, great prices, very speedy delivery , no quibbles if you need to return, definitely recommend Amazon the only place I shop”

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Posted 6 years ago

“Always beat others on price.fast service.good returns policy putting the customer first.”

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Posted 6 years ago

“Excellent on-time delivery, products always as expected and nicely packed. I have ordered many different items from Amazon India and had a great experience each time. I also love the range of products available.”

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Posted 6 years ago

“Great website, always good deals and products are always good quality. I recently put hashed a console game pre release. No lonely taken until dispatch! Great service and very honest”

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Posted 6 years ago

“Always deliver on time or earlier, good value for money items, Prime members get so much more benefits, Amazon put their customers first!!”

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Posted 6 years ago

“Ordering was easy. Delivery was very quick to arrive and no fuss.”

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Posted 6 years ago

“Bought a set of three living room furniture set. Spoke to customer service to ensure it comes on time, exceeded my expectations and it arrived the next day! Very good, 5 stars.”

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Posted 6 years ago

“Its so easy to order from them and a quick deliveryalways pleased with the service”

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Posted 6 years ago

“Seen it bought it got it , always that easy with amazon from the well laid out and easy to navigate website to the well wrapped parcel no wonder these guys are the best”

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Posted 6 years ago

“I use Amazon regularly and am currently a Prime member with free next day delivery and access to prime video which we use frequently. Parcels arrive promptly and well packaged. If we have a problem with a purchase it is easy to return with Amazon's returns service. Recommended for online shopping”

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Posted 6 years ago

“Ordered Harry Potter Scrabble via a retailer on Amazon and was told delivery would be by a certain date...the parcel arrive four days early!! This, coupled with emails saying my order had been processed, then order dispatched, made it a smooth and hassle free online purchase.”

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Posted 6 years ago

“Très heureuse”

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Posted 6 years ago

“Simple and straight forward”

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Posted 6 years ago

“Amazon Prime fast delivery”

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Posted 6 years ago

“Amazing service as always! So fast at delivering and if ever is a problem the customer service guys are so helpful!! Huge 5*’s”

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Posted 6 years ago

“So easy to use and prime is amazing for next day delivery”

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Posted 6 years ago

“Everything is on Amazon. Whatever I need can be found on it. Very easy and quick to buy”

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Posted 6 years ago

“je commande régulièrement sur Amazon et je n'ai jamais rencontré de soucis particuliers, une fois je ne pouvais plus avoir ma livraison, j'ai été tout de suite contactée pour trouver un arrangement et très vite remboursée, le personnel entendu au téléphone très à l'écoute, alors peu importe l'entreprise chez qui nous effectuons une commande, Amazon se charge très bien de la gestion de celles-ci, merci”

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Posted 6 years ago

“They have delivery sorted really well always good”

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Posted 6 years ago

“Free shipping and when a problem arises they will replace or refund the items or money and shopping with Amazon is always a joy.Love them”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews