Amazon India Reviews

Name: Amazon India
Rating: 3.88

3.9 Rating 1,767 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 14th April 2025

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service very good quality”

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Posted 6 years ago

“Ordered antifreeze because of the impending cold weather coming,delivered very quickly,superb”

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Posted 6 years ago

“I am a prime member and order frequently from Amazon. Very pleased with most of purchases and any problems are quickly resolved. Amazon customer service is one of the best.”

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Posted 6 years ago

“I bought a barebone laptop from Clevo company, Eluktronics, the laptop arrived earlier than expected and it was protected in its box, I have been using it for 6 months now....No regrets.”

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Posted 6 years ago

“Super convenient fast shipping”

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Posted 6 years ago

“Great choices and quick delivery”

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Posted 6 years ago

“Prime shipping for students is discounted. Save money on college- I buy used books, and have them in just a few days. I LOVE Amazon. Great selection, fair prices, quick shipping, nearby lockers to protect from thieving neighbors, excellent customer service.”

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Posted 6 years ago

“Great price and super quick delivery”

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Posted 6 years ago

“I am a prime member and I have to say I love the next day delivery. Prices are great most of the time and I enjoy making my pantry shopping as well. One of the most trusted and reasonably priced websites.”

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Posted 6 years ago

“Love those 2 days free shipping.”

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Posted 6 years ago

“Its 2018 . No racing about town thanks to bill gates amazon and e bay”

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Posted 6 years ago

“Almost all orders arrive early or on time”

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Posted 6 years ago

“fast free delivery great prices I love you”

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Posted 6 years ago

“Smooth delivery great value for money”

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Posted 6 years ago

“Quick delivery. Great prices. Easy layout and fast customer support. What more could you ask for.”

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Posted 6 years ago

“They are always there for their customer. Best customer service you can get. Great range of products. Am very happy with Amazon Prime,you get a lot for the price. I've been their customer for long time and never got disappointed. You get bad products from different sellers but Amazon is always there to help you get the best solution.”

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Posted 6 years ago

“Living in Thailand and only getting home 3 times a year, you end up using the internet a lot for presents. Amazon deliver a good service with lots to choose from. Always arrived on the and always good quality. Cannot fault them for now...”

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Posted 6 years ago

“I got everything I asked for!”

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Posted 6 years ago

“Great business company and amazing service”

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Posted 6 years ago

“Deliver very fast.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,767 reviews