Amazon India Reviews

Name: Amazon India
Rating: 3.88

3.9 Rating 1,767 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 14th April 2025

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery!! Happy with the products received :)”

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Posted 6 years ago

“Quick delivery, ease of use.”

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Posted 6 years ago

“I have had several orders from Amazon and I'm always happy with the process from start to finish. I've always been well informed on the progress of any orders I have made and fully intend to shop with Amazon in the future. Great prices too”

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Posted 6 years ago

“Free shipping and great prices.”

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Posted 6 years ago

“Amazon just do a fantastic job. Everything arrives the following day, use them all the time.”

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Posted 6 years ago

“Best publishing interface”

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Posted 6 years ago

“Good service which almost dominates the market, just wish the government would amend the tax regulations :/”

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Posted 6 years ago

“Excellent service and speedy delivery would recommend Amazon to all my friends and family!”

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Posted 6 years ago

“Again so simple to use and packages arrive on time you can always track your package”

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Posted 6 years ago

“They had the size.and quick service.always happy purchasing from amazon.its just the best.to order from.”

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Posted 6 years ago

“The variety and prices of items is terrific. Amazon is my number 1 go to, for any of my needs.”

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Posted 6 years ago

“Purchased a high inflatable bed for spare/guest room on friday evening arrived on the saturday (prime) well packaged just in time for extra guest to sleep on ,whats not to like about that,of course i would use again.”

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Posted 6 years ago

“Delivered as advertised. Prompt shipping”

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Posted 6 years ago

“When I purchased a laptop online after 5 months it wiped all the data from the laptop and didn't work, after getting in touch with the Amazon chat room I received information on how to send the laptop back and what would happen when I did so. Very helpful and definitely feel more secure buying from Amazon again.”

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Posted 6 years ago

“There Fast and reliable your stuff normally comes before the date it is ment to items are what they say they are xx”

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Posted 6 years ago

“With Amazon Prime I always receive a great service with regular emails keeping me up to date with delivery progress.”

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Posted 6 years ago

“Good value. Fast service.”

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Posted 6 years ago

“I am unable to walk many steps. I also live out in the country and not near any store. I am also plagued with chronic fatigue, so shopping is not possible. With Amazon I can easily order ANYTHING. It comes in about two days and right to my door. It is so easy to find what I want and have it sent...I love it!”

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Posted 6 years ago

“Always a good service”

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Posted 6 years ago

“Stuent prime makes delivery fast and cheap, love it”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,767 reviews