Amazon India Reviews

Name: Amazon India
Rating: 3.88

3.9 Rating 1,767 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

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Metrics

3.9

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 14th April 2025

168

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seen it bought it got it , always that easy with amazon from the well laid out and easy to navigate website to the well wrapped parcel no wonder these guys are the best”

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Posted 6 years ago

“I use Amazon regularly and am currently a Prime member with free next day delivery and access to prime video which we use frequently. Parcels arrive promptly and well packaged. If we have a problem with a purchase it is easy to return with Amazon's returns service. Recommended for online shopping”

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Posted 6 years ago

“Ordered Harry Potter Scrabble via a retailer on Amazon and was told delivery would be by a certain date...the parcel arrive four days early!! This, coupled with emails saying my order had been processed, then order dispatched, made it a smooth and hassle free online purchase.”

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Posted 6 years ago

“Très heureuse”

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Posted 6 years ago

“Simple and straight forward”

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Posted 6 years ago

“Fast and reliable service giving me great confidence in the delivery service. I'd ordered two Divine Name King James Bibles, both of which arrived earlier than initially indicated. Being able to watch the delivery process as it unfolds, and see the estimated time of delivery, is a nice provision by Amazon. I just wish that those who packed the books didn't have greasy fingers that left the book covers a real mess!”

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Posted 6 years ago

“falta contenido”

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Posted 6 years ago

“Amazon Prime fast delivery”

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Posted 6 years ago

“Amazing service as always! So fast at delivering and if ever is a problem the customer service guys are so helpful!! Huge 5*’s”

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Posted 6 years ago

“So easy to use and prime is amazing for next day delivery”

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Posted 6 years ago

“Everything is on Amazon. Whatever I need can be found on it. Very easy and quick to buy”

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Posted 6 years ago

“fast delivery”

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Posted 6 years ago

“je commande régulièrement sur Amazon et je n'ai jamais rencontré de soucis particuliers, une fois je ne pouvais plus avoir ma livraison, j'ai été tout de suite contactée pour trouver un arrangement et très vite remboursée, le personnel entendu au téléphone très à l'écoute, alors peu importe l'entreprise chez qui nous effectuons une commande, Amazon se charge très bien de la gestion de celles-ci, merci”

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Posted 6 years ago

“Fast delivery and always striving to do best for the customer if problems arise.”

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Posted 6 years ago

“They have delivery sorted really well always good”

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Posted 6 years ago

“Free shipping and when a problem arises they will replace or refund the items or money and shopping with Amazon is always a joy.Love them”

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Posted 6 years ago

“Billow Fabrics sell the Hobbs batting I need for quilting by the metre. Delivery is very speedy and will continue to purchase quality batting from them.”

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Posted 6 years ago

“Amazon find the product you want and the firms who sell it. They give you a choice of prices and a choice of suppliers. It is easy to order and the goods come quickly. Well done Amazon!”

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Posted 6 years ago

“As a Prime customer I used to have next day delivery including Sunday, it's no longer possible to rely on this service. I used to buy more on impulse with the excitement of getting my purchases next day so now It's more convenient to nip out to Argos. Shame.”

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Posted 6 years ago

“Received my inspection mirror all ok”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,767 reviews