Amazon India Reviews

Name: Amazon India
Rating: 3.88

3.9 Rating 1,767 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 14th April 2025

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, quick delivery.”

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Posted 6 years ago

“Easy ordering, good value!”

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Posted 6 years ago

“Consistently provide delivery as promised.”

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Posted 6 years ago

“Generally very very good with luttle hassle of returning items if faulty within 30 days and if within 12 months ive always been able to return via their customer services so well done Amazon for soing things right!”

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Posted 6 years ago

“Fast service, and usually decent prices.”

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Posted 6 years ago

“Refund processed when customs fees were lower than expected”

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Posted 6 years ago

“Delivery on time. No issues. Prompt and as expected.”

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Posted 6 years ago

“Only complaint is that I have received items I haven't ordered several times. I haven't been charged and they dont want them back but I feel I have to cal up each time.”

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Posted 6 years ago

“The delivery was on time and item matched the description”

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Posted 6 years ago

“Quick delivery but expensive p&p”

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Posted 6 years ago

“They provide lots of offers on wife range of products.”

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Posted 6 years ago

“The delivery was very good”

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Posted 6 years ago

“They ship everything fast”

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Posted 6 years ago

“All items were delivered on time and when need to return a item it's a easily process.”

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Posted 6 years ago

“delivered exactly what was ordered, when they said, was able to track”

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Posted 6 years ago

“Amazon are good, Any issues they sort it out no problem.”

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Posted 6 years ago

“the order was right but delivered to right name but wrong address”

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Posted 6 years ago

“Quick and easy with fast delivery”

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Posted 6 years ago

“very quick service first class world class service professional attitude to customers services quick at resolutions and packaging.”

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Posted 6 years ago

“Arrived very quickly. Could of had a slightly better selection but still found what I needed cheaply”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,767 reviews