Amazon India Reviews

Name: Amazon India
Rating: 3.88

3.9 Rating 1,767 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 14th April 2025

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items delivered on time and as advertised.”

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Posted 6 years ago

“I got the item I wanted.”

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Posted 6 years ago

“Goods arrived on time. The product was the same as stated on the website no issues”

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Posted 6 years ago

“They didn't I just want to be entered to win the gift card.”

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Posted 6 years ago

“Very good range of products, easy to navigate website. However, delivery days do not correspond to the days stated, and take longer than promised.”

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Posted 6 years ago

“I have purchased some items from Amazon but not very much as I can get most through Walmart.com for less money and always deliver to the local store for free.”

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Posted 6 years ago

“Good services but the delivery came a little late”

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Posted 6 years ago

“Very good trainers. I've paid for an express delivery and the item as arrived a pair of weeks before the limit.”

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Posted 6 years ago

“They okay just need to pay their employees better”

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Posted 6 years ago

“I ordered a product that I desperately needed, after months of trying to get an update they did refund me but that was not what I preferred. I honestly would have preferred to have gotten the product over the money back”

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Posted 6 years ago

“Amazon claims next day delivery for Prime members, this does not happen. Parcel seem to be arriving two to three days late.”

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Posted 6 years ago

“Cheap shipping rates”

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Posted 6 years ago

“It did what it was advertised to do”

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Posted 6 years ago

“I ain't got to go out in the traffic and it ain't got to wait in the long line”

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Posted 7 years ago

Amazon India is rated 3.9 based on 1,767 reviews