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Amazon India Reviews

3.9 Rating 1,767 Reviews
75 %
of reviewers recommend Amazon India
Company Reviews Questions Metrics
3.9
Based on 1,767 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 38%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
2.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Amazon India Reviews
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Amazon India 1 star review on 14th April 2025
Anonymous
Amazon India 1 star review on 6th April 2025
Rahul
Amazon India 1 star review on 6th April 2025
Rahul
Amazon India 1 star review on 29th March 2025
Abeen Kumar K L
Amazon India 1 star review on 29th March 2025
Abeen Kumar K L
Amazon India 1 star review on 19th January 2025
Samuel Tunglut
Amazon India 1 star review on 29th December 2024
Sanjay Nair
168
Anonymous
Anonymous  // 01/01/2019
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Neil Mahaseth
Verified Reviewer
“Fake Prime Member Rebulic Day Early Access Sale. Was charged Rs 2500 more than the republic day sale very disappointed on such gimmicks practiced my the most customer centric organization in world.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“i wanted a link to write a seller review, but Amazon did not provide that option for one specific seller "Cloudtail India". when i contacted the custoemr care, they just kept on saying that they are sorry for the inconvenience caused to me. i don't need customer care exec.'s "sorry". i need a link for writing this seller's review. they said i should mail to Amazon, but i know from past experience that Amazon doesn't respond to such mails, as they don't care about negative feedback. sorry that this girl [customer care exec.] was on the call and couldn't solve my problem which seems more to be with Amazon as an online selling platform. also if you write negative feedback about the seller in the product review then Amazon rejects the review. clearly, Amazon is protecting this seller inspite of the pathetic service they are providing and not giving an old and valued customer to voice their opinion and put other buyers on alert regarding this kind of fraudulent service.”
Helpful Report
Posted 4 years ago
Anon
Unverified Reviewer
“Horrible and fake”
Helpful Report
Posted 4 years ago
Anon
Verified Reviewer
“Fake site and fake products being sold. Half of the products are defective and don't work and when wanted to return within the return time line was informed that the item can't be picked up and I have to return the products spending money from my pocket. Policies and all state that customer can return the products and it would be picked up but in reality its some thing else”
Helpful Report
Posted 4 years ago
Very Good Of Service- Amazon Customer Care 07550850443_ Help So Sweet Very Very E Sweet Amazon
Unverified Reviewer
“very good of service- Amazon customer care 07550850443_ help so sweet very very e sweet Amazonvery good of service- Amazon customer care 07550850443_ help so sweet very very e sweet Amazon”
Helpful Report
Posted 4 years ago
Very Good Of Service- Amazon Customer Care 07550850443_ Help So Sweet Very Very E Sweet Amazon
Unverified Reviewer
“very good of service- Amazon customer care 07550850443_ help so sweet very very e sweet Amazon”
Helpful Report
Posted 4 years ago
Dggdggxg
Unverified Reviewer
“Amazon customer care number 07550850443”
Helpful Report
Posted 4 years ago
Raghu
Verified Reviewer
“I recently had a bad experience with Amazon and had to contact their customer service. Amazon which boasts itself as world's top customer centric company is actually providing pathetic customer service. Customer executives were misleading and provided false information about my order and it really frustrated me. I even wrote an email to Jeff Bezos as he has a public email id where customers can write their concerns directly to him. But to my surprise, this looks like a PR stunt as I got response from a customer executive who had no idea on how to deal with their customer. My issue never got resolved and I made a decision to cancel my prime subscription. Amazon.in will never be my first choice online store going forward. Enough of their "best" customer service.”
Helpful Report
Posted 4 years ago
Online Payment Service
Unverified Reviewer
“Amazon customer care number 8756830813=8756830813”
Helpful Report
Posted 4 years ago
Online Payment Service
Unverified Reviewer
“Amazon customer care number 8756830813=8756830813”
Helpful Report
Posted 4 years ago
Uma
Verified Reviewer
“Amazon is a great company any metirial is available at low prices instant service that company does at lighting speed all metirial are standard and quality so I like that company...”
Helpful Report
Posted 4 years ago
Rohit Kumar
Unverified Reviewer
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Helpful Report
Posted 4 years ago
Rohit Kumar
Unverified Reviewer
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Helpful Report
Posted 4 years ago
Saji Chacko
Unverified Reviewer
“bought a furniture from this Company and I paid it in Cash on Delivery...They shipped it to me and the same day a person came to assemble it... He opened the box and spread the entire box on the floor with mirrors exposed outside the box after some time he said somethings is missing in the box and left saying will come next day... After 5 days did not turn up. We had requested for a refund... They have not done it after a month also... Till now trying to call customer service who give the same anwer. Issue will get resolved in 24 to 48 hours... I asked for a mail confirmation... They don't hesitate to do that... The biggest joke I spoke to the Senior... One started telling we have sent mail saying will resolve the issue... Not refund😄 I month till now I am not able to get the refund”
Helpful Report
Posted 4 years ago
Amazon Customer Care Helpline Number,,O9064713253
Unverified Reviewer
“Amazon customer care helpline number,,O9064713253”
Helpful Report
Posted 4 years ago
Deepak
Unverified Reviewer
“Amazon customer care helpline number 09883825160 Amazon customer care helpline number 09883825160 Amazon customer care helpline number 09883825160 Amazon customer care helpline number 09883825160”
Helpful Report
Posted 4 years ago
Amazon Customer Care Number 09883825160
Verified Reviewer
“Amazon customer care helpline number 09883825160 Amazon customer care helpline number 09883825160 Amazon customer care helpline number 09883825160 Amazon customer care helpline number 09883825160”
Helpful Report
Posted 4 years ago
Rohit Kumar
Unverified Reviewer
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Helpful Report
Posted 4 years ago
Amazon Customer Care Number 7477831121,, Solve
Unverified Reviewer
“Amazon customer care number 7477831121,, solve”
Helpful Report
Posted 4 years ago
Rajesh Kumar
Verified Reviewer
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Helpful Report
Posted 4 years ago
Amazon India is rated 3.9 based on 1,767 reviews
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