Amazon India Reviews

Name: Amazon India
Rating: 3.92

3.9 Rating 1,726 Reviews

76 %

of reviewers recommend Amazon India

Company Reviews

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Metrics

3.9

Based on 1,726 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 11th November 2024

Anonymous

Amazon India 1 star review on 27th October 2024

Vipin Roy

Amazon India 1 star review on 19th October 2024

Amazon India 1 star review on 18th October 2024

Anonymous

Amazon India 5 star review on 9th September 2024

Nima

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They offer a fabulous service for someone with a busy lifestyle. Quick and efficient”

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Posted 6 years ago

“Excellent delivery. Good price.”

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Posted 6 years ago

“Amazon echo is horrible”

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Posted 6 years ago

“I'm an amazon prime customer and although I don't use prime to the full I'm very pleased especially with next day deliveries.”

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Posted 6 years ago

“I bought a replacement hoover head from amazon and it came with free delivery and very quick service. Absolutely top service.”

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Posted 6 years ago

“Speedy and reasonable international shipment, plus the items were exactly as I saw them on their website.”

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Posted 6 years ago

“I buy quite a bit from Amazon so became a Prime member. This gives me access to movies/tv and music that are available on the prime deal which I’m happy with. We listen to a lot of prime music! I also get next day delivery on most things which I’m also happy about. There has been a number of mistakes that I’ve not been happy with, but customer service are mostly spot on at sorting it or making amends, apart from when it’s a third party seller involved and they aren’t very affective at sorting them out! My solution avoid third party sellers if possible or check for ones with best service reviews. Overall I’m very pleased with service and products purchased. I also now log on via Amazon Smile before purchase as they donate part of the sale to a charity of your choice!”

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Posted 6 years ago

“Brilliant service delivered fast”

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Posted 6 years ago

“I use Amazon a lot, once per twice a week, I have never had an issue with anything, even if it is returning faulty goods. As a Prime member the delivery times are great, even on Sundays at no extra cost.”

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Posted 6 years ago

“Very smooth transaction. Delivery on time, even ahead of schedule. Products as advertised. I always recommend to buy in Amazon over other websites which delivers to UAE.”

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Posted 6 years ago

“Brilliant service as always. I always chose to look at Amazon product first due to the quality of service and fast delivery. Fantastic job as always. Thank you”

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Posted 6 years ago

“Everything I have bought from this company has been very good quality and exerlent value shall be a loyal customer for years to come”

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Posted 6 years ago

“The product that I buy there was amazing and it didn't take long to delivery it”

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Posted 6 years ago

“Almost everything is available from them. good prices of products and they have quick delivery service”

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Posted 6 years ago

“First Class Service”

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Posted 6 years ago

“Very good Prime Service”

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Posted 6 years ago

“I got what I wanted with ease”

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Posted 6 years ago

“Just got Prime after much thought and well worth the money as now on free delivery”

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Posted 6 years ago

“I have ordered several items from Amazon and everything has always been either on time or delivered early. The one click to buy button is great! (A bit dangerous though!).”

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Posted 6 years ago

“took 5 hours of phone calls for us to tell them our account was hacked ! absolute rubbish”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,726 reviews