Amazon India Reviews

Name: Amazon India
Rating: 3.93

3.9 Rating 1,723 Reviews

77 %

of reviewers recommend Amazon India

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3.9

Based on 1,723 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 27th October 2024

Vipin Roy

Amazon India 1 star review on 19th October 2024

Amazon India 1 star review on 18th October 2024

Anonymous

Amazon India 5 star review on 9th September 2024

Nima

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon customer care number online shopping best products customer service online 6289596201”

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Posted 4 years ago

“The worst Amazon Customer service talks rudely Delivery is late everytime”

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Posted 4 years ago

“Your services is bad and your delivery boy employee are also very bad he is not talking to way how to talk very arrogant. Your customer care services is also very very bad this is a worst online app.”

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Posted 4 years ago

“The product quality was not upto the mark..but had pethetic experience with return pickup..I made 10 calls to remind them to collect it on time and everytime they made sillly excuse like your number was not working...it has been 5 days and m still keeping this and waiting to get my money back ..they didn't initiate refund just because they have not collected it yet which is absolutely their own fault ..they promised me to provide it's resolution today coz I clearly told them I can't take more off from work but no response til now .. unprofessionalism noticed .every time I spoke to customer care executive they all had different openions..”

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Posted 4 years ago

“I ordered 20 items after 10 days they returned and refunded same story again. i doubt amazon survives in india. I have bad experience with Amazon wasted my time. simply useless. I really tired of Amazon india.”

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Posted 4 years ago

“I had bought Filmora 9 editing program and had difficulty in i staling Program.Surjeet & his team did great job to help me to install Thanks”

Amazon India 5 star review on 22nd September 2020

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Posted 4 years ago

“Orders are always delayed, speedy delivery promise is a farce, I stay in a metro city and in prime location, so it is not due to remote or rural location. Customer care for which I have heard so many good reviews is not any better than any other company”

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Posted 4 years ago

“As an ardent fan of Amazon!!! I am shocked with this!!! The Earpods were ordered from Amazon. Amazon parcel was already partially opened, I ignored the same thinking maybe it was opened to check by officials due to the lithium battery warning, but then I open the package and the boult box is bent and frayed, on opening the box, the entire Earpods holder and pods were unhygienic, scratched, damaged , they had ear wax on it, like its already used, which is disgusting to another level, I dint even want to touch it and try to see if it's working any further, in times like this with Covid19 when hygiene levels have to be at its best this is what I receive, it's just horridly disappointing. I have ordered the same Earpods in black one month back from Amazon there was no issues and they were superb, but what happened now. I have already initiated for a return with Amazon. But this is horrible, It has surely left a bad image and I am compelled to look for another option just because of this incident. When I tried to reach out to them via a review and complain, they blocked my account from writing reviews and don't revert go my calls or chat support saying we'll get back to you!!! What happened Amazon ????????”

Amazon India 1 star review on 15th September 2020

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Posted 4 years ago

“Amazon customer care number 8391 904 277”

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Posted 4 years ago

“Now a days amazon deliver is very bad. The maximum delivery packages fully damaged.this kind of attitude continues we are change purchase from other online source.”

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Posted 4 years ago

“I actually dislike the dishonesty of Amazon, i was charged twice for a product, cash was collected as well as the same amount was charged in my debit card. After several back and forth with their customer service first i was assured the money will be refunded then after 10 days i was told they never got the money from the bank despite me showing them proof of the charge from the bank. They are ruining the reputation of a good outstanding American company with their dishonesty and poor customer service in India. I will post this on all social media. I have ordered a lot from them and this is how they treat their customers. Shame in them. I can share my order number upon request”

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Posted 4 years ago

“I ordered foot pump and they send me damage cloth. I WONT BUY ANY PRODUCT THEM EVER AGAIN. THEY DONT EVEN DESERVE 1 STAR.”

Amazon India 1 star review on 10th September 2020

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Posted 4 years ago

“When we brows the product they will show delivery in next 2-3 business day for desired location, once order is placed delivery delayed to 5-6 business day. When you try to cancel such order, they will say accept the order and then initiate return”

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Posted 4 years ago

“I purchased wonderchef blender and on delivery i didt liked the quality of the product so i wanted to return on insisting the return i came to know that theh dont have return policy which is very bad for consumer, i mailed them talked to their customer service but they didn't agree to take it back so i will try not to buy again from amazon because i feel like i am cheated”

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Posted 4 years ago

“ORDER # 403-0611907-8440342 Order this on 17th August 2020. Still on the way. Wow Amazon India. Delay Delivery ka record hi tod diya... Aayega still on the way... Pata nahi kab aayega. Pathetic”

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Posted 4 years ago

“Amazon customer care number 8756830813=8756830813”

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Posted 4 years ago

“Am Amazon customer since past 5 odd years. Great shopping and service experience. BUT something has gone wrong with Amazon service over the past year or so. Cash upload not done, returns refund not done, non-responsive customer care, etc., etc. Bottom line ..... no longer confident shopping with Amazon.”

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Posted 4 years ago

“I have ordered 2 sarees from Amazon on 9 th Aug. still not received. Tracking no of Xpressbees courier does not work. I already paid and my parcel not received.?extremely disappointed. Pl send my refund. Regards Pavitra Kulkarni kulkarni_pg&outlook.com”

Amazon India 1 star review on 4th September 2020

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Posted 4 years ago

“Amazon customer care number 8756830813”

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Posted 4 years ago

“Thank you for Amazon customer care number///8756830813// Awful experience. Used Google Pay to order on JustEat, the restaurant declined the order and refunded me via Google Pay, and I never saw a penny of it. This was a month ago, and the transactions have completely disappeared. I used the online chat function to query this, and the agent was quite rude and very clear that there was no problem. I won't be using”

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Posted 4 years ago

Amazon India is rated 3.9 based on 1,723 reviews