Name: Amazon India
Rating: 3.93

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Posted 4 years ago

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Helpful Report

Posted 4 years ago

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Helpful Report

Posted 4 years ago

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Helpful Report

Posted 4 years ago

“I got sony a7 iii for an amazing deal from the seller "Appario retail pvt limited". But the awful thing is the seal was tampered and the camera itself had many scratches on the sides. The warranty might not work because the serial no. that you had to register with Sony was not on the box. So my guess is the camera was replaced with a used one. Anyways when I am returning the product since there was no refund option and only replacement is available, amazon is canceling my return option repeatedly (well that's not fair, to be honest and this raises my suspicion on the products authenticity and this sellers authenticity. I'm scammed.)”

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Posted 4 years ago

“Amazon order cancel full payment refund just now calling number”

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Posted 4 years ago

“Amazon customer care 9883083689”

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Posted 4 years ago

“Amazon customer care number online shopping best products customer service online62O4933985”

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Posted 4 years ago

“I ordered 2 items on the same day however I got the notification about 2 different deliver dates, though I ordered stuff from the same seller, it was ordered on the 11th of sept, was told I’ll get it by 17th, didn’t get it. Since then I have been trying contacting, absolutely zero communication. Extremely poor service. There’s literally no one who can speak with, no one is freakin’ there have us call back! Or even reply to the emails. I’m still waiting for my parcel, and have no clue about it. Very disappointed and absolutely disgusted by the way Amazon deals with its customers !”

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Posted 4 years ago

“Amazon customer care number online shopping best products customer service online 6289596201”

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Posted 4 years ago

“The worst Amazon Customer service talks rudely Delivery is late everytime”

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Posted 4 years ago

“Your services is bad and your delivery boy employee are also very bad he is not talking to way how to talk very arrogant. Your customer care services is also very very bad this is a worst online app.”

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Posted 4 years ago

“The product quality was not upto the mark..but had pethetic experience with return pickup..I made 10 calls to remind them to collect it on time and everytime they made sillly excuse like your number was not working...it has been 5 days and m still keeping this and waiting to get my money back ..they didn't initiate refund just because they have not collected it yet which is absolutely their own fault ..they promised me to provide it's resolution today coz I clearly told them I can't take more off from work but no response til now .. unprofessionalism noticed .every time I spoke to customer care executive they all had different openions..”

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Posted 4 years ago

“I ordered 20 items after 10 days they returned and refunded same story again. i doubt amazon survives in india. I have bad experience with Amazon wasted my time. simply useless. I really tired of Amazon india.”

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Posted 4 years ago

“I had bought Filmora 9 editing program and had difficulty in i staling Program.Surjeet & his team did great job to help me to install Thanks”

Amazon India 5 star review on 22nd September 2020

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Posted 4 years ago

“Orders are always delayed, speedy delivery promise is a farce, I stay in a metro city and in prime location, so it is not due to remote or rural location. Customer care for which I have heard so many good reviews is not any better than any other company”

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Posted 4 years ago

“As an ardent fan of Amazon!!! I am shocked with this!!! The Earpods were ordered from Amazon. Amazon parcel was already partially opened, I ignored the same thinking maybe it was opened to check by officials due to the lithium battery warning, but then I open the package and the boult box is bent and frayed, on opening the box, the entire Earpods holder and pods were unhygienic, scratched, damaged , they had ear wax on it, like its already used, which is disgusting to another level, I dint even want to touch it and try to see if it's working any further, in times like this with Covid19 when hygiene levels have to be at its best this is what I receive, it's just horridly disappointing. I have ordered the same Earpods in black one month back from Amazon there was no issues and they were superb, but what happened now. I have already initiated for a return with Amazon. But this is horrible, It has surely left a bad image and I am compelled to look for another option just because of this incident. When I tried to reach out to them via a review and complain, they blocked my account from writing reviews and don't revert go my calls or chat support saying we'll get back to you!!! What happened Amazon ????????”

Amazon India 1 star review on 15th September 2020

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Posted 4 years ago

“Amazon customer care number 8391 904 277”

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Posted 4 years ago

“Now a days amazon deliver is very bad. The maximum delivery packages fully damaged.this kind of attitude continues we are change purchase from other online source.”

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Posted 4 years ago

“I actually dislike the dishonesty of Amazon, i was charged twice for a product, cash was collected as well as the same amount was charged in my debit card. After several back and forth with their customer service first i was assured the money will be refunded then after 10 days i was told they never got the money from the bank despite me showing them proof of the charge from the bank. They are ruining the reputation of a good outstanding American company with their dishonesty and poor customer service in India. I will post this on all social media. I have ordered a lot from them and this is how they treat their customers. Shame in them. I can share my order number upon request”

Helpful Report

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Amazon India Reviews