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Amazon India Reviews

3.9 Rating 1,726 Reviews
76 %
of reviewers recommend Amazon India
3.9
Based on 1,726 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Amazon India 1 star review on 11th November 2024
Anonymous
Amazon India 1 star review on 27th October 2024
Vipin Roy
Amazon India 1 star review on 27th October 2024
Vipin Roy
Amazon India 1 star review on 19th October 2024
MD
Amazon India 1 star review on 18th October 2024
Anonymous
Amazon India 5 star review on 9th September 2024
Nima
Amazon India 5 star review on 9th September 2024
Nima
161
Anonymous
Anonymous  // 01/01/2019
Consistent excellent customer service and prices that cannot be matched! Been using amazon prime student for the last couple of years but am no longer a student, didn't even think twice about maintaining my prime account even at the non discounted rate its still a bargain!!! I even got some deliveries on a Saturday!
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Posted 6 years ago
As always, Amazon delivers, and promptly too! Great quality goods.
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Posted 6 years ago
Lovely service
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Posted 6 years ago
Very quick delivery and excellent choice
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Posted 6 years ago
Love buy from Amazon very quick in shipping things out great service
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Posted 6 years ago
Fast delivery & excellent value
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Posted 6 years ago
easy to use , always have what im looking for , quick deliveries great service
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Posted 6 years ago
Never usually a problem with items. But the very few occasions there has been, Amazon customer service do their what they can to help, and get the problem resolved.
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Posted 6 years ago
Consistently good service, no complaints.
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Posted 6 years ago
My order was lost and when I called customer services has been sort it out without any issue. Because it was a gift for my nice and I was going to holiday they organise next day divery.
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Posted 6 years ago
Delivered very quick, I made a complaint about wrong item sent (ending up keeping it for an Xmas present) and they sent me the correct item for free.
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Posted 6 years ago
Next day delivery on a Sunday
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Posted 6 years ago
Not happy with the service at all. I ordered a Rubiks cube for my daughter's birthday and they sent me completely the wrong item which was a real disappointment because I know how pleased she would have been with the one I ordered. It was too late to do anything about it in time so she had to go without, sadly. I decided to send it back but what a palava! Two of the three return options require a printer. Mine was out of ink which was going to cost about three times the cost of the puzzle. The other meant I had to go to the sorting office which is a lot of hassle where I live. Why can't you just write the address with a pen? And there is no option to exchange it for the right one, only a refund or gift card. I daren't order another one in case they get it wrong again. With no possibility of actual human contact you can't trust them. I think I've had enough of Amazon. They're not as good as they were.
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Posted 6 years ago
had the exact item I was looking for, fast delivery & legit item 5 star service.
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Posted 6 years ago
Processed & sent in record time using Amazon prime. Good comms too.
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Posted 6 years ago
Best shopping experience ever.
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Posted 6 years ago
good service
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Posted 6 years ago
Fast service, and usually decent prices.
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Posted 6 years ago
Refund processed when customs fees were lower than expected
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Posted 6 years ago
Very good fast service highly recommend
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Posted 6 years ago
Amazon India is rated 3.9 based on 1,726 reviews