Amazon India Reviews

Name: Amazon India
Rating: 3.87

3.9 Rating 1,769 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,769 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 30th April 2025

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery and great price”

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Posted 6 years ago

“Always find Amazon so good and go to them a lot.”

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Posted 6 years ago

“Fast and reliable service, delivery and quality”

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Posted 6 years ago

“Amazon: Very pleased with a recent order i placed with Amazon which was handled in a first class manner. Well Done.”

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Posted 6 years ago

“If I need to buy a product I go to Amazon as I know they will have what I need at a good price and delivery.”

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Posted 6 years ago

“Amazon prime member. Goods always delivered on time and never had a problem when returning anything.”

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Posted 6 years ago

“On Amazon, I ordered a Samsung charger for my mobile, and while there were issues delaying delivery (I had asked and paid for next day) , the fault of the seller, Amazon was brilliant in immediately refunding the whole cost to me, even though the charger had eventually been delivered. First class customer service.”

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Posted 6 years ago

“Great website with a good search criteria to make things easy - have. prime account which adds extra benefits such as free next day delivery on loads of items”

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Posted 6 years ago

“Consistently provide delivery as promised.”

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Posted 6 years ago

“love all tge stuff i get from here never a problem n the odd time its broken or wromg they are so quick to fix the problem”

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Posted 6 years ago

“Order arrived on time and as described. good value”

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Posted 6 years ago

“Excellent time of deliver and excelent services. Everything you need at any price you want with high quality.”

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Posted 6 years ago

“Absolute quality as always with Amazon. You know exactly what you're getting and every time I use the site it's a pleasure”

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Posted 6 years ago

“Prices excellent questions responded to quickly and helpful get all my books from the kindle unlimited I thought about getting it but was afraid the books would be stuff I wasn't interested in but the variety is amazing they back their products 100%”

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Posted 6 years ago

“I FIND AMAZON VERY GOOD AND DELIVERY IS SO FAST VERY GOOD INDEED”

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Posted 6 years ago

“their return policy”

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Posted 6 years ago

“I bought a Vicks Humidifier from them . After a very short time I required a new washer for same. I have not succeeded in finding spare parts--Help”

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Posted 6 years ago

“An website which resembles a shopping mall in terms of variety yet very affordable. It saves time and the return system adds to customer satisfaction as well.”

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Posted 6 years ago

“My parcels arrived early and were exactly what they were described to be”

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Posted 6 years ago

“The process to select products is efficient and has a good explanation about the specifications. Especially helped when choosing a public charging cable for my new car and saved me money compared with buying the vehicle manufacturers version.”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,769 reviews