Amazon India Reviews

Name: Amazon India
Rating: 3.88

3.9 Rating 1,767 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,767 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 14th April 2025

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery of my selected purchases”

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Posted 6 years ago

“they delivered my new phone within 4 days which made me super happy”

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Posted 6 years ago

“Always arrives on time”

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Posted 6 years ago

“avec les avantages primes, l'experience est super avec des promo correct mais pas top, le plus c'est la livraison et les retour”

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Posted 6 years ago

“Very quick and reliable. Good service”

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Posted 6 years ago

“The products are good and delivery on time”

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Posted 6 years ago

“Swiftly resolving complaint without question.”

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Posted 6 years ago

“Overal very quick delivery, occasionally some items can take a week or two longer, but they do tell you a day or so before the scheduled delivery date.”

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Posted 6 years ago

“I'm an amazon prime customer and although I don't use prime to the full I'm very pleased especially with next day deliveries.”

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Posted 6 years ago

“I got what I wanted with ease”

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Posted 6 years ago

“Good to deal with”

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Posted 6 years ago

“The purchase was great !”

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Posted 6 years ago

“Quick delivery, great customer service, and my go to online shopping store for everything from home decor to baby clothes.”

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Posted 6 years ago

“It's usually what ordered. I don't have any issues with the products”

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Posted 6 years ago

“Amazon provided several shipping options for me to receive the product ordered. The tracking information provided prove in this case to be in real time. After the arrival of my item, I received a follow up email to ensure my satisfaction with the condition of the ordered item. Thanks for the superb customer service.”

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Posted 6 years ago

“Purchased on amazon UK great service and prompt delivery. I don't have prime so service is limited”

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Posted 6 years ago

“Easy to use, cost effective and great products!”

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Posted 6 years ago

“They didn't”

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Posted 6 years ago

“Getting things delivered next day makes life easier”

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Posted 6 years ago

“Fast response when you got a problem with your account”

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Posted 6 years ago

Amazon India is rated 3.9 based on 1,767 reviews