Amazon India Reviews

Name: Amazon India
Rating: 3.88

3.9 Rating 1,761 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon India 1 star review on 19th January 2025

Amazon India 1 star review on 18th October 2024

Anonymous

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon customers care number 8809606325 /8809606325 /8809606325”

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Posted 4 years ago

“Amazon customers care number 8809606325/8809606325 /8809606325 /8809606325”

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Posted 4 years ago

“Bakwas service. misbehaving karna inka kaam ban gaya hai. Currier boy bhi aaj kal customer ko bol rahe hai lena hai to lo warna jo karna hai karo. Third class company. Third class staff.”

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Posted 4 years ago

“If you order in Amazon then one or two orders will be ok in the starting. Later these people start cheating.”

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Posted 4 years ago

“Amazon customers care.. 8809606325 //8809606325”

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Posted 4 years ago

“Amazon customer care number. 8809606325.. 8809606325.. 8809606325”

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Posted 4 years ago

“Some items look good but not same when u get and for 10 items in an order you have 10 different delivery for every small item which is very difficult. Every morning u have a phone call asking to collect”

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Posted 4 years ago

“Worst service ever. Product returned and picked in june till date i have made 15 calls but the same answer but no refund. Cant trust it at all”

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Posted 4 years ago

“I, Dr. Anil had purchased Bitdefender Total Security for 3 devices, 3 years. It was mentioned in the description that there will be VPN Service (free 200 MB per day).But there is no free VPN 200 MB per day. It's a total lie, either from amazon or Bitdefender. Because Bitdefender are shielding them that's it's a total lie from amazon. And amazon India doesn't accepts their FRAUD, CHEATING and LYING and plus they will never ever post or likes any NEGATIVE feedback or comments of them and their sellers.”

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Posted 4 years ago

“I had purchased Bitdefender Total Security for 3 devices, 3 years. It was mentioned in the description that there will be VPN Service (free 200 MB per day).But there is no free VPN 200 MB per day. It's a total lie, either from amazon or Bitdefender. Because Bitdefender are shielding them that's it's a total lie from amazon.”

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Posted 4 years ago

“Used kurta and paijama was sent as a new. Took four photos of it. Tell me how to share the pictures.”

Amazon India 1 star review on 26th August 2020

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Posted 4 years ago

“Amazon delivery I ordered last 2 times to trichur was return arbitrarily by the amazon delivery team even without contacting me or any intimation and when complaint against them were raised with amazon team no action was taken. The flipkart delivered for the same address and their delivery protocol is also good.Hope amazon india takes action on its delivery team to improve its service”

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Posted 4 years ago

“Amazon customer care India helpline number...8250691461 retain amount 24 horse best Amazon India successful Amazon customer care India helpline”

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Posted 4 years ago

“Amazon customer care India helpline number...8250691461 retain amount 24 horse best Amazon India successful Amazon customer care India helpline”

Helpful Report

Posted 4 years ago

“Amazon customer care India helpline number...8250691461 retain amount 24 horse best Amazon India successful Amazon customer care India helpline”

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Posted 4 years ago

“5star amazon seller @8250691461”

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Posted 4 years ago

“Very poor delivery and customer care service”

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Posted 4 years ago

“Amazon just helping the Seller to fullfill his pocket...harasment for customers”

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Posted 4 years ago

“I live outside India and tried sending gifts and products to my parents Amazon india messed up big time on OTP. They went to the address and did not deliver as my dad did not have the OTP..Very bad service .The delivery person had 0 logic and sense of intelligence.”

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Posted 4 years ago

“Customer care number//7295019932”

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Posted 4 years ago

Amazon India is rated 3.9 based on 1,761 reviews