Amazon UK Reviews

Name: Amazon UK
Rating: 4.67

4.7 Rating 13,366 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 4 star review on 2nd November 2024

Anonymous

Amazon UK 1 star review on 16th September 2024

Lina

Amazon UK 1 star review on 15th July 2024

C F

Amazon UK 1 star review on 3rd June 2024

Amazon UK 1 star review on 16th May 2024

Khan Choudhury

Amazon UK 1 star review on 13th December 2023

Juliana

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic”

Helpful Report

Posted 2 years ago

“Everything. Service. Speed delivery. Choice. Who can match The Mighty Amazon! 😄👍”

Helpful Report

Posted 2 years ago

“On this occasion I had to return the item (a case) and it was an was an easy process and the return label was printed and the item deposited at the post office. No issues, so would recommend.”

Helpful Report

Posted 2 years ago

“Very quick & easy to order from...”

Helpful Report

Posted 2 years ago

“Great service and rapid delivery using Amazon Prime.”

Helpful Report

Posted 2 years ago

“Brilliant company, instead of tramping miles searching for items just search Amazon uk, Next day delivery with prime and easy to return if you rarely need to, 5 star service”

Helpful Report

Posted 2 years ago

“Easy to use website, always receive items in a timely fashion and a good customer service!”

Helpful Report

Posted 2 years ago

“Been a regular customer for some years now, had a few blips with them from time to time, but they have always been put right straight away. Very pleased with their customer service.”

Helpful Report

Posted 2 years ago

“Lie on delivery delay date n never arrive, clueless customer service chat provider me number to be key in unfortunately keyless hub”

Helpful Report

Posted 2 years ago

“Love this site it has everything you need delivery is always on time and the service is impeccable”

Helpful Report

Posted 2 years ago

“Easy to use can post to the Amazon pick up which is so much easier for me shows me the latest offers”

Helpful Report

Posted 2 years ago

“Have been with Amazon for a while now, but since the beginning of the Pandemic last year they have been outstanding for anything and everthing, often with next day delivery.To this day if I need anything I no longer think of going to any store for my purchase my first thought is Amazon.”

Helpful Report

Posted 2 years ago

“Good reviews good prices prompt deliveries use them regularly”

Helpful Report

Posted 2 years ago

“Always good products, good prices, loads of choice and quick delivery.”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“Absolutely amazed at their prices and quick delivery”

Helpful Report

Posted 2 years ago

“Absolutely amazed at the low competitive prices and quick delivery.”

Helpful Report

Posted 2 years ago

“Generally no problems with this company. Again though I fell into the error of gaining prime delivery for 30 days with an accidental click. Why do amazon create this snare...?!! So immediately cancelled via my account so got for 30 days. They now tell me I'm not seeing enough films on amazon prime...!....but my wife already has prime and we get it anyway...!....bit frustrating to fall into their trap yet again....”

Helpful Report

Posted 2 years ago

“I have prime and it always amazes me how they consistently provide a delivery service at this standard. Plus great films and tv programs too.”

Helpful Report

Posted 2 years ago

“When using amazon prime to receive items on the same day just feels unreal. This is a great perk to have, second only to next-day delivery. It makes the cost of prime worth it to a great extent.”

Helpful Report

Posted 2 years ago

Amazon UK is rated 4.7 based on 13,366 reviews